Training Specialist; Bi-Lingual

REPORTS TO: Training Coordinator

SUPERVISES: N/A

GENERAL PURPOSE AND SCOPE: Provide logistical, administrative, and project management support for all Austal training programs, with a particular focus on programs housed at the Maritime Training Center (MTC).

• Work with department leaders to schedule and make arrangements for critical and/or medium to large scale training and certification classes, meetings, tours and conferences that have been approved by the Manager of WFD. May include researching options, pricing, making IFS entries, coordinating visitor requests, generating class reminders, rosters, etc.
• Provide data and document distribution, collection, tracking, analysis, reporting, and retention for organizational development initiatives including (but not limited to) annual compliance requirements, certification programs, onboarding programs, training related surveys, performance management, instructor or mentor development programs.
• Maintain records and support for ISO, DCAA, OSHA, DSS, DOL and other audit/inspection activities.
• Administer, track, download, prepare, and report on metrics, assessments, feedback surveys, and diagnostic tools for projects as needed.
• May provide pre- and post- program/training assessment through focus groups, surveys, and individual interviews, and offer recommendations based on data collected.
• Create and maintain databases for a wide variety of training programs/initiatives as requested.
• Provide electronic system upkeep, development, reporting, and ongoing administration.
• Provide emergency back-up and troubleshooting for MTC events/sessions/activities.
• Coordinate with all Training team members to create and maintain standard work instructions for activities and processes.
• Manage administrative aspects of training projects and department activity as needed, and act as the primary back-up for department’s administrative assistant.
• Miscellaneous related tasks/projects as assigned.

• Fluency in both English and Spanish required.
• Associates Degree and 3 years of experience in administratively heavy positions requiring a high degree of detail orientation, customer service, and balancing of multiple priorities or 10 years in administratively heavy positions with a proven ability to manage multiple projects simultaneously.
• Bachelor’s degree in Business or related field preferred.
• Ability to independently read, analyze, evaluate and summarize numeric data, reports and written materials.
• Ability to communicate concepts and findings clearly and concisely, and translate data into an understandable document. Must be able to write and speak clearly, easily communicating complex ideas.
• Ability to manage projects with a defined scope and desired outcome within relatively set parameters; the ability to prioritize activity, adhere to timelines, and deliver desired results while juggling multiple projects.
• Ability to apply significant attention to detail for precise data collection, analysis, and reporting.
• Requires strong customer service orientation and the ability to maintain confidentiality, as well as exceptional interpersonal and communication skills to effectively manage internal & external customer & vendor relationships.
• Ability to work independently, prioritize tasks, work under pressure, and be self-motivated.
• Strong organization and problem-solving skills.
• Advanced level of proficiency in Excel (pivot tables, vlookups, etc).
• Proficiency in Microsoft Word and PowerPoint required. Access, Publisher, and Adobe Pro X proficiency desired.

Incumbent will be expected to support large scale projects/programs and provide insight and guidance to a wide variety of individuals and teams at all levels of the organization regarding such projects/programs/initiatives.

Incumbent will be expected to demonstrate a moderate degree of creativity and latitude working on assigned projects in order to meet goals and objectives established in collaboration with the WFD Manager. Will also require moderate capacity to self‑direct and reprioritize activity in order to support department needs and meet…