Seasonal Internet Fulfillment Associate

THE DEPARTMENT:

Annually, over 1.5 million pieces of new merchandise (over $500 million retail) is processed by the Distribution Center where it is received, checked for quality assurance, picked, billed and shipped to the stores on a daily basis. Distribution also processes over 150,000 pieces (over $40 million retail) of recalled merchandise that is returned to the manufacturing vendor or returned to the vault for replenishment.

The Distribution department is located in a secluded and extremely high-security, metal‑free area, and associates must pass through a metal detector when entering or leaving the department.

This position is a seasonal temp position that assists the Distribution Internet team during the busy holiday season. This position will typically continue into mid‑February to cover Valentine’s, with potential to extend to Mother’s Day. The position processes the sales transactions generated from the Helzberg Diamonds Internet site. The incumbent is responsible for the integrity and movement of merchandise being shipped for the fulfillment of customer orders, the proper packaging of the item(s) to be shipped, and the timely and accurate movement of the package to the mailroom.

The incumbent works with other areas in Distribution to ensure accurate and timely shipping of orders.

• Scan and sort items accurately to process orders.
• Process and pack sales orders generated by the Helzberg Diamonds Internet site in accordance to packing slip and in a timely manner.
• Ensure that the appropriate materials (i.e., warranties, gift cards, packing slip, etc.) are included in each shipment.
• File invoices, restock supplies and ensure area is clean and organized to fulfill orders efficiently.
• When necessary, provide backup for retrieval of merchandise from stores to fulfill orders.
• Perform various duties for other work groups in the Distribution Center as needed to support a dynamic and fluid team that contributes to the company mission and strategies.

The incumbent has no direct reports.

• High school diploma required.
• One to three years distribution or warehouse experience preferred.
• Strong organizational skills required.
• Ability to follow written instructions, be very accurate and detail-oriented, and to meet deadlines.
• Must work well under pressure during high‑volume periods.
• Regular, predictable onsite attendance is required to perform essential functions involving interactive behaviors with co‑workers and managers, operation or manipulation of equipment and/or materials located only on site, and direct interaction with internal and/or external customers.

Concern for Order and Quality, Customer Service Orientation, Flexibility, Integrity, Personal Accountability