Senior Transportation Operations Manager; DOT

Senior Transportation Operations Manager (DOT Experience) is responsible for overseeing and optimizing high-volume transportation programs across multiple operational platforms. This role leads dispatch and logistics execution for OEM shuttle moves, hub rail yard operations, and regional transportation programs while ensuring operational efficiency, regulatory compliance, and strong customer relationships.

This position plays a critical role in driving operational performance, improving reporting accuracy, managing transportation profitability, and coordinating effectively with internal teams and external partners. The Senior Transportation Operations Manager will also lead strategic improvements to support continued business growth and increasing transportation volume.

Schedule
:
Monday - Friday, 7:30am - 5:00pm

Pay
: $85, Based on experience

• Oversee high-volume transportation operations, including OEM shuttle moves and hub rail yard logistics.

• Manage daily dispatch and transportation activity across multiple locations to ensure timely and accurate vehicle movement.

• Lead operational execution and growth of key transportation programs, including regional shuttle initiatives.

• Partner with commercial teams, dispatch teams, and regulatory stakeholders to align transportation operations with business needs.

• Develop and enhance operational reporting to support regulatory communication and internal performance tracking.

• Identify opportunities to improve dispatch workflows, operational efficiency, and cost effectiveness.

• Address escalated operational issues, troubleshoot delays, and implement solutions to maintain service levels.

• Maintain strong communication with customers and internal partners via phone and email.

• Ensure compliance with transportation regulations, safety standards, and internal operational policies.

• Support strategic planning and operational improvements to scale transportation programs as business demand grows.

• Bachelor’s degree in Logistics, Supply Chain, Business Administration
  , or a related field, or equivalent professional experience

• 7–12 years of transportation, logistics, or operations management experience

• Experience managing high-volume transportation or dispatch operations

• Knowledge of DOT compliance and transportation regulations

• Experience in automotive logistics, fleet services, or vehicle transportation operations

• Experience working with transportation management systems (Zendesk or similar platforms preferred)

• Experience managing multi-site or regional transportation programs

• Strong leadership and operational management skills

• Excellent analytical and problem-solving abilities

• Ability to manage high-volume operations and tight deadlines

• Strong communication and stakeholder management skills

• Proven ability to improve operational processes and drive efficiency

• Ability to manage multiple priorities while maintaining accuracy and quality

Benefits

At ACERTUS we believe that our employees are our greatest asset. Our benefits include:

• Medical, Dental and Vision Insurance benefits start on the 1st of the month following your start date.
• Company Paid Time Off
• 8 Company Paid Holidays
• 401(k) with auto-enrollment at 3% starts on the 1st of the month following your start date.
• Casual Work environment

About ACERTUS

ACERTUS is as an automotive logistics provider that utilizes technology to provide unparalleled service and visibility into the transportation process accompanied by a full suite of vehicle lifecycle solutions. Our people, process, and innovative technology are the engine behind our relentless drive to deliver. We believe in enhancing our customers’ experience by providing end-to-end solutions throughout the lifecycle of a vehicle.

ACERTUS offers a suite of vehicle transportation services, customizable technology, a national title and registration platform, compliance services, home delivery and pickup, and a growing vehicle storage footprint throughout North America.

ACERTUS is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.