Dispatch Supervisor Job California Missouri USA,Transportation

Location: California

Compensation

Compensation for this position is expected to range between $29.75 and $30.25 per hour
, in alignment with what California Baptist University (CBU) reasonably anticipates paying for this role. The final rate may vary depending on the candidate’s qualifications, experience, and prevailing market conditions. In addition to competitive wages, CBU provides a comprehensive and generous benefits package to eligible employees.

Position Summary

Serves as the Dispatcher for Aviation Science, collaborating closely with the Director of Flight Operations, Chief Flight Instructor, and Director of Maintenance. Ensures the smooth execution of daily Flight Operations by managing Talon ETA, including creating and adjusting day‑to‑day schedules. Also provides administrative support to maintain the overall efficiency of the Aviation Science Department.

Essential Duties and Responsibilities

Coordinate and dispatch aircraft, simulators, Flight Instructors, and students to ensure efficient and successful daily operations.

Communicate effectively between Flight Operations and Maintenance to support accurate and timely aircraft scheduling.

Maintain accurate records, files, cancellation logs, and all relevant departmental databases.

Monitor the safe and efficient progress of all local and cross‑country flights using the Flight Tracking System.

Maintain professional and cooperative communication with airport officials, CBU faculty and staff, and FAA personnel, following the guidance of the Director of Flight Operations and the Chief Pilot.

Adhere to all procedures outlined in the CBU Dispatcher Handbook and CBU Standard Operating Policies and Procedures.

Participate actively in Dispatcher Staff Meetings.

Demonstrate the ability to work efficiently and make sound decisions in a fast‑paced, dynamic environment.

Provide oversight for dispatch shifts and step in as needed to support operations.

Train and standardize new dispatch hires to ensure consistent performance and compliance.

Create and manage the daily flight schedule.

Develop and maintain the weekly dispatcher schedule.

Ensure dispatchers are utilizing time effectively through appropriate task delegation.

Assist in updating and refining dispatch policies and procedures within the Dispatch Handbook.

Contribute to the planning and facilitation of dispatch meetings.

Represent the Department of Aviation Science, California Baptist University, and Christian Higher Education in a positive and professional manner.

Maintain working knowledge of pilot planning responsibilities to support proper Flight and Dispatch Operations.

Supervisory Responsibilities

Directly supervises staff and fulfills all supervisory responsibilities in accordance with organizational policies and applicable laws. Duties include interviewing and training employees; planning, assigning, and directing work; evaluating performance; administering disciplinary actions; and addressing concerns while effectively resolving workplace issues.

Other Knowledge, Skills, and Abilities

Demonstrated commitment to living out and upholding the University’s Christ‑centered mission and values.
Ability to represent the Department of Aviation Science positively and professionally.
Demonstrates commitment to the mission of helping students Live Their Purpose.
Relates effectively and respectfully with a diverse faculty, staff, and student community.
Exhibits strong customer service skills and experience.
Responds promptly and effectively to service‑related questions, concerns, and complaints.
Works collaboratively with CFIs, students, the Director of Flight Operations, and the Chief Pilot when aircraft or simulators are unavailable or when weather conditions limit safe operations.
Demonstrates strong organizational skills and exceptional attention to detail.
Communicates clearly and accurately both orally and in writing.
Maintains effective communication with the Flight Operations Supervisor/Chief Pilot regarding flight operations, Talon ETA updates, and maintenance discrepancies (squawks).
Willing and able to work Saturdays and evening shifts as needed.
Possesses general knowledge of aviation meteorology and can interpret official aviation…


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