Dispatcher, Transportation

Job Summary

Coordinate and direct the movement of trucks and freight to make pickups and deliveries efficiently and on time. Represent the company in a positive manner by providing customers with quick, precise, helpful, courteous and professional customer service.

• Record and allocate all requests for delivery and pickup within established territories among the available drivers.
• Consolidate freight orders into truckloads for specific destinations.
• Record all information for proper billing.
• Make assignments of drivers and trucks; call in extra drivers when needed to handle unexpected volume.
• Maintain radio and phone contact with trucks, receive and dispatch aid in response to any emergency needs for assistance or repairs.
• Communicate with all drivers, customers and suppliers in a professional and courteous manner.
• Keep vehicle inventory with accurate records of trailers being used for off‑site storage to ensure proper billing.
• Document, investigate and report equipment damages.
• Maintain metric reports as required by management and/or customers.
• Proactively seek out backhaul loads.
• Complete administrative duties timely and accurately.
• Maintain written/computerized records and other forms of information.
• All other duties assigned by reporting manager/supervisor.
• Participate, support and comply with all health, safety and 6S initiatives and requirements.
• Meet TKMNA Employee Attributes / Competencies.

Minimum Requirements

• 1‑2 years administrative experience required
• Strong interpersonal and communication skills
• Experience with MS Excel and Word
• Ability to work without supervision
• Prior experience or exposure to logistics or trucking operations
• Knowledge of DOT regulations as they pertain to our trucking environment
• Ability to work efficiently under pressure and at a fast pace
• Good management skills in making driver assignments and developing cooperation among the team of drivers
• Good knowledge of geographical area to facilitate efficient routing

Preferred Requirements

• Previous experience as a truckload dispatcher
• Bachelor’s degree in business, transportation, or related field of study

19.00‑23.00 hourly. 2 PM to 10 PM M‑F, Saturdays possible.

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) or RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement
• And more!

With around 480 locations in over 40 countries, thyssenkrupp Materials Services is the biggest materials distributor and service provider in the western world. The broad service spectrum offered by the materials experts enables customers to focus on their individual core business. The area of Materials Services spans two strategic areas: global materials distribution as one‑stop‑shop – from steel and stainless steel, tubes and pipes, nonferrous metals and specialty materials to plastics and raw materials – and tailored services in the areas of materials management and supply chain management.

An extensive omnichannel architecture offers 250,000 customers worldwide cross‑channel, round‑the‑clock access to more than 150,000 products and services. A highly efficient logistics system ensures that all requested services are smoothly integrated into customer production processes “just‑in‑time” or “just‑in‑sequence.” thyssenkrupp Supply Chain Services strives to be the preferred supplier of value‑added product management and industrial services for the manufacturing industry in North America, differentiating itself from competitors through superior reliability and quality of service, performance excellence, continuous improvement, and emphasis on creation of value.

Successful partnerships with the automotive industry, its Tier I, Tier II and Tier III suppliers, and other OEM and assemblers are the foundation of successful growth as a service provider of choice. Major market segments also include consumer goods, white goods, beverage and pharmaceutical industries. Services include supply‑chain management, logistics management, testing and inspection services, and packaging and kitting.