Transportation Dispatcher

Transportation Dispatcher

Apply to join LAZ Parking as a Transportation Dispatcher.

$25.00/hr – $25.00/hr

The off‑season rate is $25.00 per hour. This rate will temporarily increase to $30.00 per hour during the summer peak season from June to September.

Laguna Beach

Tuesday – Saturday: 11:00 am – 6:00 pm

Days off:
Sunday and Monday

• Schedules and dispatches drivers.
• Answers calls from clients and schedules services.
• Maintains records, logs, and schedules of the calls received to schedule transit services, drivers dispatched, and customer cancellations or no‑shows.
• Prepares reports on all activities occurring during shifts.
• Directs drivers through radio contact.
• Tracks operational issues/concerns using a Customer Relations Management System.
• Reports customer service and employee performance issues or concerns to appropriate management for resolution.
• Provides excellent customer service to clients, customers, and employees.
• Additional duties as assigned.

• Class B license with Passenger Endorsement
• DOT Medical Certification
• At least 2 years of Class B licensed driving experience.
• Must be at least 21 years of age.
• Required K-4 documentation submitted within 30 days or less.

High School Diploma or equivalent preferred.

2+ years in a dispatcher role preferred.

• Ability to communicate professionally and effectively.
• Strong computer skills and handheld device proficiency.
• Thrives in a fast‑paced, multi‑faceted work environment.
• Able to work unsupervised.
• Ability to speak, read, and comprehend the English language.
• Demonstrates the ability to make decisions independently and remain firm.
• Shows a sense of urgency and timeliness.
• Manages challenging and emotionally charged situations.
• Seeks continuous improvement.
• Exhibits excellent team‑building and interpersonal skills.

• Competitive pay/wages.
• Health, dental, and vision insurance options.
• 401(k) retirement savings plan.
• Paid time off and holidays.
• Opportunities for advancement and professional development.

• Ability to push/pull/lift up to 50 lbs.
• Ability to bend at the knees or squat frequently throughout a shift.
• Willingness to work in inclement weather (rain, sleet, snow, heat, high wind, etc.).

Non‑Exempt

LAZ Parking is an equal‑opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetic information, veterans status, or any other characteristic protected by federal, state, or local law. No questions in our application process are used to limit or exclude any applicant’s consideration for employment on such grounds.

LAZ Parking participates in E‑Verify.