AI Engineer; Omni-Channel Agents & Automation

❗️Please note that this role is office based for Valencia, Spain (RAS Valencia - Servicios Profesionales de Recursos Humanos).

❗️If you need to be relocated, we take care of the process.

Architect and deploy the next generation of conversational intelligence
. You will build autonomous agents that live across voice, web chat, and messaging, ensuring they are fast, reliable, and deeply integrated into our business systems.

• Agentic Architecture
  :
  Design multi-modal agent systems that leverage LLMs for reasoning, planning, and execution;
• Conversational Engineering
  :
  Build and optimize high-fidelity Voice (VUI) and Chat (CUI) interfaces, focusing on latency reduction and natural turn-taking;
• Workflow & Logic
  :
  Develop the "connective tissue" between AI agents and external APIs, databases, and CRMs to automate end-to-end business processes;
• RAG & Memory
  :
  Implement advanced Retrieval-Augmented Generation (RAG) and long-term memory systems to provide agents with accurate, contextual data.
• Core Skills
  :
  Proficiency in Python or Node.js and experience with LLM frameworks (Lang Chain, Lang Graph, or similar);
• Automation Mastery
  :
  Extensive experience with workflow orchestration (e.g., n8n, Lang Flow, or Make);
• Voice & Chat Expertise
  :
  Familiarity with real-time voice protocols (Web Sockets, WebRTC) and chat-interface deployment;
• Preferred Stack
  :
  
  Experience with Retell AI (Voice) and n8n is a significant plus but not a deal breaker.
  
  Previous experience working in the iGaming industry.

🌴 23 days of paid vacation leave;

🏥 Six additional days of undocumented sick leaves;

🥳 Birthdays, milestones and employee anniversaries celebrations;

🏢 Modern offices with snacks and all the essentials;

🎉 Social Club and more than 50 events per year;

🍳 Partial coverage of breakfasts and lunches;

💻 Learning and development opportunities and interesting, challenging tasks

✈️ Relocation package (tickets, staying in a hotel for up to 2 weeks, and visa relocation support for our employees and their family members);

📚 Opportunity to develop language skills, with partial compensation for the cost of English;

📈 Competitive remuneration level with annual review;

Bold moves start here. Make yours. Apply today!