Service Coordinator/Pemberton Park
Listed on 2026-02-01
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Social Work
Community Health, Public Health
Location: Kansas City
Description:
Job Title: Service Coordinator/Pemberton Park
Department: RESIDENT SERVICES
Reports To: Director of Resident Services
FLSA Status: Exempt
JOB SUMMARY
Provides case management the Pemberton Park development for grandparents raising grandchildren. Serve as liaison between the Housing Authority and various organizations and health agencies. Responsible for planning, organizing, and conducting activities, events, programs, or services that support the personal, social, and cultural growth of residents.
ESSENTIAL FUNCTIONS
Essential Duties and Responsibilities
The duties listed below illustrate of the various types of work that may be performed. The omission of specific statements regarding duties does not exclude them from the position if the work is similar, related, or a logical assignment in association with this position. Undertakes and performs the following and all other work-related duties as assigned.
1. Develops a strong working relationship with the residents and property manager.
2. Engages both seniors and children/youth.
3. Researches and provides resources for both seniors and children/youth, including resources to address basic needs such as utilities, rent, clothing, food, furniture, health, and mental health needs.
4. Develops safety procedures for the residents and provide sensitivity skills training for property managers.
5. Facilitates or co-facilitates a support group for grandparents Crisis Intervention.
6. Conducts needs assessment and analyze the data.
7. Makes referrals to appropriate social service agencies and providers and coordination of services.
8. Provides educational workshops in preventative health care screening.
9. Networks with outside agencies to assist in blood pressure, blood sugar, nutrition, grief counseling, alcohol/substance counseling and medication screening.
10. Addresses training issues for managers relating to residents.
11. Works with the Authority Public Safety Officers and police to provide self-defense training and security procedures training for residents.
12.. Serves as community liaison to public, government, private and nonprofit organizations.
13. Develops and implement programs for the benefit of residents. Network with outside agencies in providing various outside activities for both grandparents and grandchildren.
14. Maintains files in accordance with recognized case management standards.
15. As needed, and where expertise in the areas is held, assist in writing grants to provide funding sources for programs.
16. Participates in monthly mobile food pantries and distribution to families.
17. Coordinates after-school programs.
18. Prepares monthly case manager reports.
SUPERVISORY RESPONSIBILITIES
Assignments and instructions received primarily from the Director of Resident Services are broad, though there are some occasions when the employee receives specific instructions. The employee initiates and performs routine activities without supervisory direction. Problems or situations that arise and are not covered by instructions are either dealt with independently, or in consultation with the supervisor. The employee's work is reviewed regularly for adherence to policies and the attainment of objectives.
The employee has no supervisory responsibilities.
** FULL JOB DESCRIPTION AVAILABLE **
Job Competencies
EDUCATION AND EXPERIENCE
Bachelors degree or Master's…
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