Integration Technician

Location: California

## Description At CTI, our reputation is built on the highest standards of engineering, installation, testing, and commissioning.

As a Integration Technician , you are the face of the company, responsible for delivering flawless technical solutions while maintaining a professional and positive presence on-site.

This role demands precision, accountability, and a commitment to excellence—our business depends on it.
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* Key Responsibilities:

** Install and Commission Systems – Ensure the successful installation and commissioning of AV solutions, including hardware, cabling, and configuration, to CTI’s industry-leading standards.

Follow System Documentation – Work from project briefs, system schematics, rack elevations, room elevations, and construction markups to ensure accurate installations.

Technical Expertise – Have strong working knowledge of commercial AV products and brands, such as Extron, Ross ,Crestron, Biamp, and QSC.Deliver Engineering Excellence – Take ownership of quality at every stage—ensuring installations are precise, tested, and commissioned to the highest standard. Excellence isn’t optional; it’s  the Face of CTI – Always maintain professionalism, communicate clearly, and represent CTI in a positive and respectful manner with clients, contractors, and colleagues.

Lead Health & Safety Compliance – Manage and adhere to all on-site health and safety policies, ensuring a safe working environment for all personnel.

Document Site Work – Complete all relevant documentation, including serial number records, manual cable schedules, and stock return forms, ensuring full project traceability.

Understand Project Scope – Fully grasp installation objectives, site coordination, materials, personnel requirements, and scope of work to execute projects efficiently.

Manage Tools & Stock – Monitor van stock levels, cable usage, and tool conditions, coordinating with the management team to address  and/or re-stock as required.

Engage in Toolbox Talks – Attend internal and on-site toolbox talks, contributing to team safety and efficiency discussions.

Adapt to On-Site Challenges – Remain flexible and solution-oriented when faced with design or construction obstacles, using initiative to overcome issues.

Coordinate Product Returns – Work with Project Coordination to manage product returns, van stock levels, and holiday scheduling.

Assess and Report Risks – Identify potential site risks and hazards, contributing to existing site-specific risk and method  the Engineering Point of Contact – Act as the key internal and external liaison for engineering communications when the Project Manager is unavailable.

Coordinate with Contractors – Collaborate with general contractors, construction managers, and other trades as needed to align project execution.

Report to Management – Provide regular updates to Project Managers regarding site progress and any issues affecting quality or delivery.

Ensure Quality Control – Inspect installation work against CTI’s Engineering Standards Documentation, making corrections as required to uphold our industry-leading reputation.

Perform System Testing – Test and certify system performance, ensuring all components function as intended before sign-off.

Provide Basic Client Training – Deliver functional training to clients, ensuring they can confidently operate installed systems.

Maintain a Flexible Work Approach – Be adaptable with working hours and site requirements to meet project deadlines without compromising quality.

Follow CTI’s Quality Standards – Ensure all responsibilities align with CTI’s ISO 9001 quality procedures.

It’s Not Done Until It’s Done – See installations through to absolute completion, including system sign-offs, return of any unused materials, final quality assurance checks, and smooth handover to the service department.

It’s Not Done Until It’s Done – See projects through to absolute completion, including sending invoices, returning RMAs to suppliers, completing all sign-off paperwork, and ensuring a full handover to the service department.
** Key Skills &

Qualifications:

** We value professional growth and encourage our Integration Technicians to pursue ongoing development in…