Security Officer - Embassy Suites Dorado del Mar Beach Resort

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The Embassy Suites Dorado del Mar Beach Resort is looking for a Security Officer to join their team.

The private beachfront rests on Puerto Rico's northern coast, looking out over the Atlantic Ocean, ten minutes away from Manuel Morales Beach and 21 miles from central San Juan. Relax in our outdoor lagoon‑style pool with ocean views and join us for made‑to‑order breakfast and complimentary evening receptions.

Ideal candidate will have full availability, at least one year of security and customer service experience based in hospitality, and be able to communicate in English and Spanish.

Shift Pattern: Full availability. Candidate will work rotating shifts throughout the week, including weekends and holidays.

Pay Rate: $11.50 per hour.

Benefits of working for Hilton:

• Go Hilton travel program: 100 nights of discounted travel
• Access to your pay when you need it through Daily Pay
• Hilton Shares: employee stock purchase program (ESPP) - 15% discount
• Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks for eligible Team Members, including partners and adoptive parents
• Debt‑free education: access to a wide range of credentials through partnership with Guild Education (college degrees and professional certifications)
• Flexible shifts and days off
• Comprehensive health insurance coverage for you and your family, including telemedicine and at‑home care
• Mental health resources, including free counseling through our Employee Assistance Program
• Best‑in‑class paid time off (PTO)
• 401(k) plan and company match to help save for retirement
• Benefits may vary depending on property‑specific terms and conditions

What will I be doing?

• Monitor and control staff entrances
• Conduct regular searches of bags carried by staff and report discrepancies or violations
• Control the goods pass‑out procedure for items purchased, loaned, or otherwise obtained
• Maintain a system that monitors contractors and records the issue and receipt of departmental keys
• Operate, check, and monitor the CCTV system
• Patrol the hotel and ensure fire walks are recorded
• Ensure safe passage of cash transfers within the hotel
• Support evacuation during fire alarm situations
• Monitor suspicious packages and be aware of bomb and terror threat procedures
• Provide secure storage for guest oversized items
• Maintain security log book and incident reports
• Investigate and report all allegations of theft, criminal damage, and other incidents
• Manage undesirable behavior in a professional manner, defusing potential altercations
• Liaise with police in the absence of the Security Team Leader
• Report maintenance or hazard issues to the supervisor on duty Adhere to all health and safety regulations

What are we looking for?

• High school graduate or above
• Good physical condition
• At least two years of law enforcement experience in a security bureau or military training
• Knowledgeable about fire procedures, disaster plan, bomb threats, and hotel evacuation procedures
• Well‑versed in local law/government regulation
• Absolute discretion and confidentiality regarding sensitive information
• SIA trained and licensed
• Positive attitude
• Good communication skills
• Good grooming standards
• Ability to work under pressure and stay calm in emergency situations
• Ability to work independently or in teams

Advantageous capabilities and distinctions:

• Previous experience in a customer service environment
• First aid training
• Knowledge of P.A.C.E.
• IT proficiency

Work location: Embassy Suites Dorado del Mar Beach Resort

Schedule: Full‑time

Brand: Embassy Suites by Hilton

Job function: Security and Loss Prevention

• Entry level

• Full-time

• Other, Information Technology, and Management

• Hospitality