Residential Community Service Partner; Sub

Job Description

The University of California, Santa Cruz is seeking a Residential Community Service Partner (Sub) to provide residential safety and security services for the Residential Community Service Program (RCSP). The program operates seven nights a week, 365 nights a year, from 7:00 pm through 3:00 am.

The successful candidate will be responsible for providing nightly foot patrols, completing nightly lockup, maintaining the security of assigned keys, and responding to radio calls as directed by Dispatch. They will also provide assistance and support to residents as needed, identify and mitigate any unsafe conditions or health risks encountered, and contact a Residential Community Service Partner Safety for direction on all non-routine occurrences.

The candidate will be required to log and report community observances, provide written documentation of all policy violations, community/resident interactions, incidents, radio calls, emergencies, occurrences, and observations, and must be familiar with and ready to enact the campus Student Services Disaster Operations Committee (SSDOC) procedures.

The ideal candidate will have customer service experience, strong interpersonal skills, excellent writing skills, strong communication skills, and the ability to work well independently and as part of a team. They will also be required to possess CPR/First Aid/AED certification or have the ability to obtain it within 60 calendar days of hire, and must have a valid license to drive in the state of California.

The University of California is an Equal Opportunity Employer and welcomes applications from all qualified candidates.

• Responsibilities:
• Provide nightly foot patrols throughout the assigned residential community
• Complete nightly lockup
• Maintain the security of assigned keys
• Respond to radio calls as directed by Dispatch
• Provide assistance and support to residents as needed
• Requirements:
• Customer service experience
• Strong interpersonal skills
• Excellent writing skills
• Strong communication skills
• Ability to work well independently and as part of a team
• CPR/First Aid/AED certification or ability to obtain within 60 calendar days of hire
• Valid license to drive in the state of California

The University of California, Santa Cruz is committed to providing a safe and secure environment for all students, staff, and faculty. The Residential Community Service Partner (Sub) will play a critical role in supporting this effort.