Wine Educator, To Kalon Collective & Trade - Robert Mondavi Winery

Location: California

Wine Educator, ICON & Trade - Robert Mondavi Winery page is loaded## Wine Educator, ICON & Trade - Robert Mondavi Winerylocations:
Oakville, California time type:
Full time posted on:
Publicado hace 3 díasjob requisition :
R-39285
** Descripción del Puesto de Trabajo
** Position Summary The Wine Educator, ICON, plays a pivotal role in delivering high-touch hospitality while creating and conducting informative, engaging, and interactive wine presentations designed for groups and individuals of all knowledge levels. With a particular emphasis on the prestigious ICON wines (Schrader, Double Diamond, and To Kalon Vineyard Company) the Wine Educator leverages a deep understanding of fine wine and the broader wine industry to inspire and educate every guest.

This expertise is evident through guided tastings, curated pairing experiences, and educational seminars that bring to life the rich history, philosophy, and innovative winemaking techniques unique to Robert Mondavi Winery and its ICON portfolio.

By sharing compelling stories, detailed viticultural practices, and the core values that define the winery, the Wine Educator, ICON fosters authentic and lasting connections with visitors, especially those with a passion for the ICON brands. Every guest experience is meticulously tailored, considering individual interests, preferences, and levels of wine knowledge, ensuring that each visitor enjoys a memorable meaningful encounter from start to  addition to delivering world-class hospitality, the Wine Educator is highly focused on sales conversion, skillfully encouraging wine and merchandise purchases and actively promoting wine club memberships.

Through thoughtful engagement and a consultative approach, the Wine Educator, ICON helps convert interest into loyalty, directly supporting the growth of the ICON portfolio’s direct-to-consumer channels. This combination of exceptional service, expert knowledge, and business acumen ensures that every guest interaction not only elevates the Robert Mondavi Winery experience but also drives key business objectives.

Key Responsibilities Wine Education and Guest Experience As part of the wine education and guest experience responsibilities, the Wine Educator & Tour Guide creates and delivers engaging, informative, and interactive wine presentations for guests of all knowledge levels, in both group and private settings. They conduct guided tastings, pairing experiences, and educational seminars that highlight the history, philosophy, and winemaking techniques of Robert Mondavi Winery.

By sharing the winery’s story, viticultural practices, and brand values, the Wine Educator & Tour Guide actively fosters meaningful and lasting connections with visitors. Throughout each interaction, they encourage guest engagement, answer questions, and tailor experiences to individual interests and knowledge levels, ensuring every guest enjoys a memorable and personalized visit. In addition, the Wine Educator & Tour Guide is focused on driving sales conversion of wine and merchandise, as well as converting visitors into wine club members, effectively supporting the winery’s direct-to-consumer growth and overall business objectives.

Host Trade, VIP, and Wine Club Member Engagements As the primary host for trade partners, VIPs, and wine club members, the Wine Educator delivers exclusive and elevated experiences that showcase the Schrader, Double Diamond, and To Kalon Vineyard Company wines, as well as supporting key Robert Mondavi Winery trade, VIP, and member engagements. Through attentive service and genuine engagement, the Wine Educator develops strong relationships with important guests, ensuring that each interaction is personalized and meaningful, thereby strengthening brand loyalty to both the ICON portfolio and Robert Mondavi Winery as a whole.

Additionally, the Wine Educator assists in the execution of special events, private bookings, and member gatherings for both the ICON portfolio and Robert Mondavi Winery, collaborating closely with the hospitality team to ensure every occasion is seamlessly organized and flawlessly delivered.

Hospitality and Service Standards The Wine Educator,…