Personal Banker

Personal Banker

Join Commerce Bank as a Personal Banker at our Tipton location.

Building a career here is more than just steps on a ladder. It’s about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of.

• Receive the tools, resources, and training you need to be successful in your role and have opportunities to further your career with Commerce Bank.
• Deliver an excellent customer experience both in person and over the phone to ensure we meet customers’ financial needs.
• Actively listen to customers so you can make appropriate recommendations that match their needs.
• Educate customers on a variety of retail products and digital solutions that improve their financial wellness.
• Ensure financial transactions are completed accurately and efficiently while complying with all policies, procedures, and regulatory requirements.
• Establish relationships with other internal departments and refer customers to bank specialists when complex financial needs are identified.
• Be able to earn more than your base pay through our quarterly incentive program.

• Interact with customers both in person and over the phone to ensure their financial needs are being met through needs‑based conversations and sales fulfillment.
• Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved.
• Educate customers on a variety of retail products and digital solutions that enhance the customer experience and contribute to achieving sales goals.
• Ensure financial transactions are completed accurately and efficiently while complying with all policies, procedures, and regulatory requirements.
• Identify complex financial needs and refer customers to bank specialists when appropriate.
• Perform other duties as assigned.

Hourly: $20.00 - $24.40 (based on relevant experience, skills, and competencies).

• Monday – Friday 8:00 AM – 5:00 PM, Saturday 7:45 AM – 12:15 PM

• Strong sales skills with the ability to provide an excellent customer experience by easily connecting with customers in‑person and over the phone.
• Ability to meet personal and branch sales and customer services expectations.
• Motivated and organized self‑starter with strong attention to detail and the ability to manage multiple priorities.
• Team player with excellent written, verbal and interpersonal communication skills.
• Ability to remain adaptable to a variety of situations with an optimistic outlook aligned with our culture and Core Values.
• Proficient with Microsoft Word, Excel, and Outlook.

• High School diploma or equivalent.
• 1+ year of sales or customer service experience.
• Experience working in an environment with individual and team sales goals preferred.

The candidate selected for this position may be eligible for employer‑sponsored health, dental, and vision insurance, 401(k), life insurance, paid vacation, paid personal time, career development, education assistance, and voluntary supplemental benefits.  to learn more.

For this position, federal regulations require Commerce Bank to prepare an investigatory consumer report which will disclose credit history. If you express interest in and are considered for this position, you will be asked to authorize that report.

232 South Osage, Tipton, Missouri 65081

Full time