Client Account Representative
Listed on 2026-01-19
-
Sales
Client Relationship Manager, Account Manager -
Customer Service/HelpDesk
Client Relationship Manager, Account Manager
Company Description
Catch Vibe Voice is a dynamic and forward-thinking company dedicated to delivering exceptional client communication and account support solutions. We take pride in building strong, long-term relationships with our clients through professionalism, clarity, and consistency. Our culture values collaboration, accountability, and personal growth, providing a supportive environment where team members can thrive and develop their careers.
Job DescriptionWe are seeking a motivated and detail-oriented Client Account Representative to serve as a key point of contact between the company and its clients. This role focuses on maintaining strong client relationships, ensuring satisfaction, and supporting account operations through clear communication and efficient coordination. The ideal candidate is organized, client-focused, and eager to contribute to a professional and fast-paced environment.
Responsibilities- Serve as the primary contact for assigned client accounts
- Maintain accurate and up-to-date client records and documentation
- Respond to client inquiries in a timely and professional manner
- Coordinate internally to ensure client needs and expectations are met
- Monitor account activity and identify opportunities to improve service quality
- Support onboarding and ongoing account management processes
- Uphold company standards, policies, and service excellence
- Strong communication and interpersonal skills
- Excellent organizational and time-management abilities
- Ability to handle multiple accounts while maintaining attention to detail
- Professional demeanor with a client-oriented mindset
- Comfortable working independently as well as part of a team
- Proficiency with basic computer systems and internal tools
- Willingness to learn and adapt in a dynamic work environment
- Competitive salary ranging from $54,000 to $59,000 per year
- Opportunities for professional growth and career advancement
- Structured training and ongoing support
- Collaborative and respectful work environment
- Stable full-time position with long-term potential
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