Relationship Banker; Floater

Relationship Banker (Floater) – Arvest Bank

Branson, MO

Arvest Bank’s mission is "People helping people find financial solutions for life." This role focuses on product sales and exceptional customer service, building and strengthening customer relationships by offering appropriate financial solutions and expert product advice.

Pay: $19.46 – $23.11 per hour
Benefits include a comprehensive suite of health, life, financial, and wellness options. Details are available in the benefits package.

Position is located at 5601 Gretna Rd, Branson, Missouri. The incumbent will float to various Arvest branches within the Springfield market as staffing needs arise.

Working hours:

Monday‑Friday 7:45 am – 5:45 pm with rotating Saturdays 8:45 am – 12:15 pm. Additional hours may be required as needed.

• Contribute to branch sales goals through a consultative, needs‑based selling approach, following the CFB Retail Sales Playbook.
• Make outbound calls to generate sales and deepen customer relationships.
• Identify and sell consumer loan opportunities, accept loan applications, and facilitate closings in coordination with the underwriting department.
• Provide exceptional service: greet customers, manage complaints through the established process, and ensure satisfaction.
• Open and process simple to highly complex deposit accounts.
• Assist customers with deposit risk management and day‑to‑day banking operations.
• Maintain in‑depth product knowledge and support customer use of digital services and delivery options.
• Participate in branch promotions and marketing initiatives as directed.
• Apply bank standards, policies, and procedures, including BSA/AML requirements, and report any compliance violations or suspicious activity.

• High School Diploma or GED required.
• Current NMLS SAFE Act Registration or ability to register within 30 days.
• Sales and customer service experience preferred.
• Financial services provider experience preferred.
• College degree preferred.
• Level‑specific requirements:
  • Level 1 – Training:
    Completion of all training is required for progression.
  • Level 2 – Proficient:
    Demonstrated product knowledge and sales skills; recommended by Branch Manager or Regional Management.
  • Level 3 – Advanced:
    Independent action on complex tasks, mentor to Level 1 associates; achievement of Level 2 competencies required.
• Relevant military experience considered for veterans and transitioning service members.

Regular attendance is essential. Occasional travel within the U.S., possibly overnight, may be required. Reasonable accommodations may be made for qualified individuals with disabilities.

Arvest Bank is committed to providing equal opportunity to all persons regardless of race, color, religion, national origin, sex, gender identity, sexual orientation, age, veteran status, disability, or any other protected characteristic in accordance with applicable law.

Entry level

Full‑time

Sales, Finance, and Product Management

Banking, Financial Services, and Investment Management