Asst. Golf Professional​/Tournament Coordinator

Join the team and love your job! The team at Margaritaville Lake Resort is here to create and deliver fun and escapism for our guests, and where better to see that in play than out on the green? With good pay, extensive benefits and a family atmosphere, we are looking for a Golf Professional/Tournament Coordinator to help lead the team at the golf course in providing excellent customer service.

Job Type: Full Time

Pay: $19.00 per hour

Age Requirement: Must be at least 18 years of age

Reports To: Golf Professional, Oaks Golf Course

As the Assistant Golf Professional/Tournament Coordinator you will help oversee customer service and administrative work as well as the sale of pro shop items, collection of fees, registration of players, and assigning tee times.

• Facilitate processing guests at check in and informing them how to proceed.
• Organizing the golfers based on tee time order and executing tee time procedures on a timely and organized basis.
• Answer phones and process information and book tee times into the computer program in a timely and efficient manner.
• Maintain a clean organized work space.
• Be knowledgeable about golf merchandise and be able to sell and answer questions.
• Clean, re-stock and maintain an organized golf shop.
• Cash handling, proper, correct and efficient point of sale procedures for guest transactions.
• Inventory control and physical inventory taking on a monthly basis.
• Secure all areas prior to leaving the facility and set the alarm for the building.
• Maintain awareness of where golfers are on the course so you are able to make educated decisions.
• Maintain contact with the customer service, starters, rangers and food and beverage staff to ensure staffing levels and guest satisfaction.
• Class A PGA Member and/or Apprentice is preferred.
• Ability to teach and promote the game of golf effectively to a wide range of abilities.
• Maintain a proficient golf game in accordance with the PGA of America.
• Learn, interpret and manage the operating statement and budget.
• Communicate, organize and implement golf outings for clients, members and charity organizations.
• Order merchandise and meet with golf vendors on an annual basis.
• Schedule associates according to business levels and budget.
• Must be able to work in our customer service area loading and unloading bags, picking the driving range, washing carts, etc.

• Must have a comprehensive knowledge of the English Language to effectively communicate with guests and associates.
• Ability to accurately count and process cash, credit card receipts and room charges.
• Ability to work a computer and point of sale register.
• Ability to multi-task in a fast paced environment and implement and make decisions on a regular basis.
• Must possess excellent hospitality and customer service skills, in particular phone etiquette and be able to carry on a conversation while waiting on customers, answering phones and ringing in customers.
• Projects and assignments are completed thoroughly, professionally, and with care.
• Adjusts to high‑pressure conditions and is open to change.
• Assumes responsibility for personal growth and development.
• Conducts himself/herself, acts and dresses professionally at all times; sets standards for all associates.
• Golf knowledge is a must, in particular a good understanding of golf terminology.
• Good verbal communication skills, mathematics and computer skills.
• Be able to work a flexible schedule which means weekends, holidays, early mornings and evenings.
• Be able to work alone with little to no supervision and be able to supervise the other associates on a daily basis, i.e. customer service, rangers, starters, and food & beverage staff.

• Minimum lifting of 30 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing, speaking.