Retail Donation Attendant; Part-Time

Retail Donation Attendant

Goodwill of Western Missouri & Eastern Kansas is seeking an energetic, self‑motivated retail donation attendant to join our team in North Kansas City, MO. Your role will support our mission, "Changing Lives Through the Power of Work," and align with our core values of diversity, integrity, passion, professionalism, respect, and responsibility.

Hourly Rate: $15.50 – $16.00 per hour.

Bonus Pay: Up to $250 per month.

• No degree required;
  High School Diploma/GED preferred.
• Strong communication skills with co‑workers, customers, and management.
• Organized and capable of interacting with a diverse workforce.
• Basic math skills (addition, subtraction, multiplication, division).

• Provide positive customer service interactions, including greetings, assisting donors with their donation drop‑off, and offering thanks, any donation incentive, and tax receipt.
• Handle all donations with care and respect.
• Sort donated goods and purchased goods into categories (sales floor, seasonal, online sales, outlet, trash) according to established guidelines.
• Notify management of hazardous, valuable, or inappropriate merchandise/materials being donated.
• Maintain high quality and quantity standards while working quickly and steadily.
• Stock, straighten, rotate, and maintain the cleanliness of the entire store area efficiently and to standard.
• Uphold store cleanliness standards by sweeping, dusting, mopping, and shining surfaces.
• Establish and maintain positive and professional relationships with team members and leadership and work cross‑functionally with other teams to increase communication.
• Utilize safe work practices through awareness and observation and contribute to ensuring the workplace is hazard‑free by removing obstructions and keeping aisles and designated walkways debris‑free.
• Maintain a professional appearance at all times, adhering to MERS/Goodwill's dress code.
• Safeguard agency assets, including cash, donated items, and purchased items, from harm, damage, or theft; report any incidents of theft or unauthorized possession of agency assets.
• Adhere to all MERS/Goodwill policies, Goodwill Retail procedures, and safety and security regulations.
• Perform other duties as assigned.

• Monthly bonus up to $250.00.
• Individual and family medical benefits for full‑time employees working 30 or more hours per week.
• Individual and family dental and vision benefits on the first of the month following the hire date for employees working 20 or more hours per week.
• Voluntary life and AD&D insurance on the first of the month following the hire date for employees working 20 or more hours per week.
• 403(b) retirement program on date of hire for employees working 20 or more hours per week.
• 403(b) retirement with employer match after one year for employees working 20 or more hours per week.
• 401(a) retirement on date of hire for employees working 20 or more hours per week.
• PTO accrual up to 15 days based on hours worked.
• Employee store discount.
• Paid holidays.
• Flexible schedules.
• Career growth opportunities.

MERS Goodwill is an equal‑opportunity employer. MERS Goodwill does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or any other non‑merit factor.

MERS / MO Goodwill requires various background and records checks upon employment.

To apply, please submit your application through our online portal. We welcome referrals and encourage you to apply promptly as positions fill quickly. You will have the opportunity to receive AI‑powered advice on this job and other exclusive features when you apply.