Brite WorX - Crew Leader Halls Ferry Rd, Florissant, MO Wallis Companies

Location 14250 New Halls Ferry Rd, Florissant, MO 63033

Crew Leaders are responsible for providing customers with an exceptional car wash experience. Crew Leaders accept leadership and responsibility, especially when management is absent from the car wash. Crew Leaders have more required tasks than a Car Wash Associate as described below:

Weekly payment is provided for your hard work and dedication.

• Accept responsibility for controlling the inventory and company assets on the Crew;
  Protect company assets at all times by following asset control policies
• Lead the Crew by example to ensure maximum productivity of every staff member, including self
• Observe Crew operating hours at all times and follow the work schedule as posted, unless a change in schedule is arranged with Brite
  
  WorX Manager;
  Properly post all hours worked and sign verifying all hours worked
• Complete daily cash and paperwork as needed
• Work an irregular schedule, including evenings and weekends;
  Assist in covering Crews sometimes with short notice
• Maintain regular attendance and follow designated safety practices
• Perform other duties not listed as required

• Advise Brite
  
  WorX Manager of any personnel situations or policy violations having an adverse effect on store operating performance
• Report all accidents, maintenance issues and customer incidents to Brite
  
  WorX Manager immediately and complete proper paperwork and communicate through log book
• Ensure all communications with customers, suppliers, vendors, co-workers, etc. is professional and appropriate
• Delegate any necessary tasks per Crew and ensuring proper Crew change procedures are followed
• Ensure proper usage of the video system and oversee tracking system, rotation and viewing of tapes

• Greet customers and offer any extra assistance and handle any customer complaints, comments or suggestions
• Operate the register executing each of the 5 steps of the transaction: greeting, quick transaction, suggestive sell, correct change, proper closing
• Lead by example and teach other employees how to deliver the best customer service
• Report to work in accordance with company uniform and appearance standards
• Exhibit a professional, customer friendly and helpful attitude while on the job
• Lead by example and suggestive sell products with every transaction
• Be knowledgeable about all car wash promotions and employee promotions
• Utilize all company programs to the fullest extent in order to provide full satisfaction to customer and make customer recoveries when necessary

• Train and follow up with new sales associates on store procedures
• Follow and enforce all company policies and procedures as defined in the Policy/Training Manual or other guidelines
• Complete specific tasks as assigned by Brite
  
  WorX Manager
• Work continually to enhance knowledge of store operations
• Follow proper safety techniques/guidelines and encourage others to do the same (ie: lifting, proper cleaning chemicals, knowledge of safety practices and equipment, knowledge of accident notification and forms)

• Complete store safety inspections monthly
• Attend and participate in safety meetings
• Work diligently to correct safety deficiencies in a timely manner
• Complete safety training required for this position
• Follow all safety policies and procedures
• Inform Supervisor or Manager of unsafe conditions and behaviors, and recommend how to correct or eliminate them
• Report all work‑related injuries immediately
• Work to avoid preventable accidents

• Perform inventory counts on departments assigned by Brite
  
  WorX Manager
• Develop and maintain knowledge on how to complete the daily paperwork, including entering daily reports
• Assist with chemical inventory controls, including monthly preventative maintenance checks
• Assist in ensuring all equipment in store is functioning properly and is receiving proper preventative maintenance checks
• Adhere to all company policies outlined in the policy manual and inform management when others are not following correct policies or procedures
• Troubleshoot and reset car…