Early Morning Stock Associate

Early Morning Stock Associate – Ross Stores, Inc.

Join Early Morning Stock Associate role at Ross Stores, Inc. Bring your talents to our leading off‑price retail chain with over 2,200 stores and a strong track record of success and growth. Our focus has always been bringing customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

• Success – our winning team pursues excellence while learning and evolving.
• Career growth – we develop industry‑leading talent because Ross grows when our people grow.
• Teamwork – we work together to solve hard problems and find the right solution.
• Our commitment to Diversity, Equality & Inclusion, and our community – we celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our corporate headquarters are in Dublin, CA; we have three buying offices in New York City, Los Angeles, and Boston, and eight distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The Retail Associate is responsible for ensuring customers have a positive shopping experience. The Associate greets customers, treats fellow associates with respect, follows best‑practice standards, maintains a clean work area, and ensures proper merchandise presentation. The Associate is expected to perform a range of functions in all areas of the store as business needs require.

• Understand that safety is the number one priority and practice safe behaviors in everything they do.
• Maintain a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Keep clutter‑free, clear egress to emergency exits. Correct or report unsafe conditions to store leadership immediately.
• Treat all customers and associates with respect and courtesy; remain friendly and professional at all times.
• Assist customers at all times – register‑trained, help with merchandise, answer questions politely and knowledgeably, greet all customers with eye contact, a smile, and a “hello,” and say “thank you” with every registration transaction.
• Provide prompt and efficient responses to customers, and handle all customer issues courteously, calling a member of the store leadership when needed.
• Represent and support the company brand at all times.
• Perform cleaning tasks such as sweeping, mopping, dusting, wiping counters and mirrors, replenishing restroom supplies, and disinfecting high‑touch areas.
• Maintain a professional appearance and adhere to the company’s dress code at all times.
• Perform daily assigned sizing and recovery per company best‑practice to ensure a neat, clean, and organized store.
• Expedite newly received merchandise receipts to the sales floor with a sense of urgency, merchandising all items per company best‑practice to the monthly presentation guidelines, and maintaining merchandise/brand name familiarity within departments.
• Understand the Loss Prevention Awareness program, the Shortage Highway, the Store Protection Specialist (SPS) position (where applicable), and merchandise protection standards.
• Demonstrate integrity and honesty in all interactions with associates and customers. Safeguard confidential information, cash, credit‑card information, and merchandise.
• Follow all Mark‑Out‑of‑Stock (MOS) policies; identify MOS merchandise, properly process each piece, and notify store leadership for approval of all disposals.
• Follow all policies and procedures concerning cash, check, charge‑card, and refund transactions, voids and offline procedures. Maintain a high level of accuracy when handling bankable tenders.
• Demonstrate a sense of urgency to efficiently perform the role, maximizing productivity by executing all store best practices and minimizing steps and touches in the workflow.

• Manages Work Processes
• Business Acumen
• Plans, Aligns &…