Quality Control Manager

Overview

Dynamic Systems
, a division of Ho-Chunk, Inc. Located in Fort Leonard Wood, MO.

Location: Fort Leonard Wood, MO

Job Type: Full-time | Overnight shift (11:00 p.m. – 8:00 a.m. with one-hour break)

Compensation & Benefits

• Comprehensive benefits package

Ho-Chunk, Inc. is the award-winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho-Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.

Dynamic Systems is a division of Ho-Chunk, Inc. that provides facilities management, HVAC/mechanical services, grounds maintenance, and janitorial support for federal, state, local, and Tribal government clients. The company operates under the SBA 8(a) program and brings decades of leadership experience in cost-effective, full-scope building operations. Its team is focused on delivering reliable, responsive service while supporting client goals and long-term property sustainability.

Dynamic Systems works in alignment with other Ho-Chunk, Inc. government contracting divisions to provide integrated, scalable solutions nationwide.

• Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.
• Accountable – To always do what’s right.
• Team-Focused – For inclusive progress.
• Innovative – In creating solutions.
• Visionary – In our purpose and direction.
• Excellence – Through learning and performance.

The Quality Control Manager is responsible for implementing, managing, and continuously improving site-specific quality control (QC) programs to ensure compliance with contract requirements, corporate standards, and applicable regulatory frameworks. This role oversees inspections, audits, documentation, corrective actions, and quality risk mitigation while collaborating closely with program leadership, supervisors, and external stakeholders to support operational excellence within healthcare and facilities management environments.

• Implement and maintain proprietary, site-specific quality control processes and procedures using company-approved systems and software.
• Conduct routine and special inspections, audits, and assessments to identify quality deficiencies, non-compliance, or process gaps.
• Collaborate with program managers and supervisors to develop and refine quality control plans and performance strategies.
• Monitor the quality of materials, workmanship, services, and processes throughout the full project lifecycle.
• Document, track, and report quality findings, trends, and recommended corrective actions.
• Ensure all quality control documentation, records, and reports are accurate, complete, and audit-ready.
• Identify potential quality risks and develop mitigation strategies to reduce operational impact.
• Investigate root causes of quality issues and coordinate corrective and preventive actions across functional areas.
• Gather, analyze, and evaluate customer feedback related to service quality and compliance.
• Use quality data and feedback to support continuous improvement initiatives.
• Coordinate with Environmental Health (EH), Assistant Environmental Health (AEH), Quality Assurance Supervisors, and Housekeeping Supervisors to align QC activities with contract requirements.
• Manage budgets and resources associated with quality control activities.
• Communicate quality control status, risks, and outcomes to clients, regulatory agencies, and internal leadership.
• Provide training and ongoing guidance to quality control personnel to ensure understanding of standards, procedures, and expectations.

Required

• High school diploma or GED.
• Minimum of one (1) year of experience in a related quality control or facilities management field.
• One to two (2) years of experience in quality control evaluation and reporting within facilities management operations.
• Minimum of two (2) years of experience working in comparably sized healthcare facilities.
• Knowledge of government regulations,…