Quality Supervisor

Shift: 2nd or 3rd (hours may vary based on production needs)

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too:
Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Reporting to the Manager Quality, the Supervisor Quality is responsible for overseeing the day-to‑day quality operations including the implementation and monitoring of quality and sanitation systems to facilitate compliance with company objectives and regulatory requirements.

• Adhere to and ensure compliance to all health and safety policies/procedures, Good Manufacturing Practices (GMPs) and PPE requirements.
• Understands and is proficient with Lab Data Collection Program, SAP, Food Safety and Quality Plans, Water Treatment, Batching Process, Internal Sanitation, Microbiology, Environmental Monitoring Programs, and Product Testing Requirements.
• Adhere to and ensure compliance to food quality and food safety as per the standard(s) provided by corporate, customer, and/or governing bodies (ex. SQF).
• Leads and directs the work of other employees.
• Have some authority for personnel decisions related to hiring, performance, or disciplinary actions.
• Responsible for direct supervision of Quality employees.
• Knowledge of all aspects of applicable regulations to include AIB, SQF, State, City, Federal, Kosher, Gluten Free and customer requirements.
• Responsible for supporting and maintaining compliance with third‑party food safety and quality certification requirements, including the implementation and continual improvement of the facility’s food safety and quality management systems.
• Responsible for the development, implementation, maintenance, and continuous improvement of the SQF System and ensuring compliance with all relevant food safety and quality requirements.
• Track departmental KPI’s to effectively manage daily requirements to budgetary deliverables.
• Understands the details of SAP, specifically the Quality Module and know how to post process orders, access Finished Goods reports, access PM’s for printing and entering completed PM’s, access negative inventory, and know how to perform a mock recall through the system.
• Must be familiar with the local and corporate QMS Policies and Procedures, and respective SOPs. The supervisor must practically understand how the quality data is achieved and must be proficient with laboratory testing methods, product standards/specifications, and demonstrate technical decision making.
• Communicate Site Quality Objectives, Policies, and Procedures to employees across all functional departments and maintain accountability.
• Skilled in using Lab Data Collection Programs to track, analyze, and trend data, enter new products, update specifications, and manage key metrics like product limits, hold product, employee benchmarks, and certificates of analysis.
• Maintain laboratory equipment in good working condition to include scheduling preventative maintenance and calibration requirements. Stock and order lab and sanitation supplies and consumables.
• Assist with the approval/release/rejection all raw materials, finished goods and in‑process materials.
• Understands basic chemistry and have a broad understanding of laboratory equipment, root cause analysis, food safety and food quality metrics/limits. Must be proficient with making in‑process batch adjustments.
• Strong training and personal…