Veterinary Receptionist

Overview

Our team is looking for the right customer service representative to join our Certified Cat Friendly Practice in fulfilling our ongoing mission of helping cats live longer, happier, healthier lives. We believe that our feline companions are unique animals with distinctive needs and that it is both our obligation and our privilege to provide all diagnostic, medical and surgical procedures in a manner that minimizes distress, anxiety, discomfort and suffering.

With cat-friendly and fear-free approaches we advocate preventative and therapeutic care as true partners in the ongoing well-being of our community’s cats.

From the color of paint on our walls to the scents in the air, from the way we welcome cats into our homes to the way we say goodbye at the end of a life well-lived, Civic Feline Clinic focuses uncompromisingly on providing the finest possible feline care. Our staff is friendly, compassionate and dedicated to the continual betterment of our cat-management skills.

Please join us in making the most of our cats’ nine lives, each and every day!

Job duties include:

• Management of multiple telephone lines and email correspondence in a fast-paced environment
• Maintaining engaging client relationships through empathy, compassion, and understanding
• Admitting and discharging clients and patients
• Documenting client communications and medical record entries
• Invoicing clients and handling cash and card payments
• Maintaining a clean, safe work environment

We offer generous compensation packages to meet your priorities including:

• Paid time off
• Continuing education and professional development allowance
• Profit-sharing program
• 401(k)

Previous veterinary practice experience is not required for the right personality! Compensation is dependent on experience. This is a great opportunity for an individual already passionate about cats or for one eager to learn the nuance and complexity of feline medicine.

For more information, please visit our website at  Please follow our application instructions carefully as candidates who do not submit the required documents will be rejected without review: interested applicants should submit a resume and cover letter describing your interest in this position and why, if relevant, you are exploring a change in career.

Thank you for considering Civic Feline Clinic and we look forward to reviewing your materials.

Job Type: Full-time

• Base hourly rate of $19.00 - $24.00
• Eligible for periodic bonus (where applicable)

• 8 hour shift, 30-40 hours per week
• Monday to Friday, some Saturdays

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we’re on a mission to improve the lives of pets and the people who love them. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all.

At NVA, we’re committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.