Triage Nurse ; RN - Clinic: Clinic Nurse Triage

Triage Nurse I (RN) - Clinic:
Hoag Clinic Nurse Triage

CA, United States

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Primary Duties And Responsibilities

The Triage Nurse I provides professional telephone triage nursing services to Hoag Clinic patients. This role performs detailed evaluation of patient symptoms and determines urgency of patient condition, facilitates next steps in patient care, makes recommendations for escalation of care, and provides appropriate medical advice on treating symptoms. Provides patient education and incorporates available education material. Communicates changes in patient condition to health care provider.

Responses to emergency situations. Collaborates with other members of the health care team to ensure quality patient care and confer when facing ethical and legal issues. Documents all nursing services provided in the patient record. Utilizes the nursing process based on research and evidence-based outcomes to meet patient care needs. Facilitates appropriate utilization of healthcare resources. Enhances the patient experience.

Provides services in compliance with all applicable regulatory and professional standards, including the California Nurse Practice Act. Performs other duties as assigned.

Education and Experience

Required:

• Two (2) years clinical nursing experience
• Basic keyboarding skills and basic knowledge of Microsoft Office Suite, including Outlook, Word and Excel
• Strong clinical documentation knowledge and skills

Preferred:

• One (1) year experience in an ambulatory care setting and/or in telephone triage
• Bachelor of Science in Nursing (BSN)
• Knowledge of electronic medical record systems
• Knowledge of patient registration, scheduling, and insurance verification processes

License Required

Current licensure as a Registered Nurse in good standing in the State of California

License Preferred

N/A

Certifications Required

Current BLS certification

Certifications Preferred

N/A

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the  U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.

• Job Identification 127571
• Job Category Outpatient Clinics
• Posting Date 12/09/2025, 11:01 PM
• Apply Before 01/08/2026, 11:01 PM
• Job Shift Multiple
• Locations One Hoag Drive, Newport Beach, CA, 92663, US