Residential Manager

Covenant House California (CHC) is a nonprofit organization that provides sanctuary and support for youth overcoming homelessness, ages 18-24. CHC believes that no young person deserves to be homeless; that every young person in California deserves housing, food, clothing, education, and most importantly, to be loved. CHC provides a full continuum of services to meet the physical, emotional, educational, vocational, and spiritual well‑being of young people.

CHC’s doors are open to youth and staff regardless of their race, religion, sexual orientation, gender identity, or gender expression. We believe that youth and team members deserve to be in an environment that is inclusive and affirming; where everyone is treated with dignity and respect and valued and appreciated for who they are. Maintaining a diverse community of youth and staff is key to our ability to achieve our mission most effectively.

We are also committed to being a leader in advancing anti‑racism, and to promoting opportunities for the free expression of the lived experiences of our youth and staff.

We are looking for people who, like us, believe that every young person deserves a place to belong. We think it takes all kinds of people to create diverse solutions to end youth homelessness and we are on a committed journey to build an inclusive and equitable work culture that brings out the best in everyone. In our Oakland location, which has been operating since 2005, we offer a full continuum of housing and support services to young people.

Our program is continuing to grow and will be adding 20 new beds for young people over the next year.

As this position provides direct care to young people that are 18‑24 years old, we require that applicants are at least 25 years old.

Covenant House California offers an excellent benefits package, (most benefits effective date of hire), including medical, vision, dental, an EAP program, 403b retirement account, and a generous vacation package.

Manages, coordinates, supervises, and trains a team of paraprofessionals to ensure the delivery of services to youth in the emergency shelter and transitional living program in accordance with the Covenant House Mission and Covenant House California Policies and Procedures. This position functions as supervisor of both the Safe Haven emergency shelter and Rights of Passage transitional living program for Day, Evening and Overnight shifts.

This position is required to adhere to all agency policies/procedures and practices and insures staff he/she supervises does the same. The Residential Program Manager works with the Director of Programs and Program Manager of Support Services to provide leadership and management of day to day operations of our 40‑bed facility that includes an emergency shelter and a transitional living program.

All CHC staff work together to facilitate safety and comprehensive programming for youth in our programs and services. The Residential Program Manager’s main duties include weekend and evening management, coordination, supervision, and training of a team of residential advisors to ensure the delivery of services to youth in the shelter are in accordance with the Covenant House Mission and Covenant House California Policies and Procedures and Core Principles.

The other focus of the RM position is to work with the Director to design and implement a weekly and monthly program calendar. The RM leads both the life skills programming and the chore program.