Communications Specialist

COMMUNICATIONS SPECIALIST

The City of Garden Grove is accepting applications for a Communications Specialist (official title: Administrative Analyst). Final date to receive applications is Friday, January 16, 2026 at 5:00 p.m. PST.

The Community Relations division of the City Manager’s Office currently has two vacancies for this position. Under general direction from the Public Information Officer, the Communications Specialist will plan, write, and publish community-facing content across web, social, email, and City print materials. This includes writing press releases, managing high-traffic web pages, maintaining a weekly content calendar, and delivering clear, accessible, multilingual information that fosters transparency and community engagement.

• Translate City policies, programs, and initiatives into clear public-facing content such as news releases, FAQs, talking points, website updates, newsletters, and social media posts.
• Maintain and update City web content, intranet pages, and social media channels to ensure clarity, accuracy, and accessibility across platforms.
• Draft and prepare media materials including advisories, quotes, and basic background sheets.
• Support responses to routine media and public inquiries by gathering information from departments and providing accurate, timely, and culturally competent responses.
• Support communications during emergencies and special events by posting verified updates, assisting with press materials, coordinating translation needs, and supporting on-scene communications tasks as assigned.
• Contribute to the preparation of Council briefing materials, community updates, and public information summaries.
• Assist in developing communication tools such as procedural guides, talking points, templates, and outreach materials.
• Participate in community forums, outreach events, and City-sponsored activities to support public information and engagement efforts.
• Coordinate and schedule content across platforms, including gathering quotes, photos, videos, and translations.
• Assist with special projects, research, and outreach initiatives related to City programs, public information needs, and emerging community concerns.
• May be required to work evenings or weekends during emergencies or major City events.
• Perform related duties as assigned.

Education: Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English, Digital Media, or a closely related field.

Experience: One year of professional experience in communications or a closely related field that includes creating public-facing written, digital, or multimedia materials. Government communications experience is highly desirable.

Knowledge of: Public administration principles, statistical and research methods, administrative survey techniques, computer applications and presentations (MS Office, Google Workspace), web content and social media management tools, digital communication platforms (Canva/Adobe Express, Constant Contact, Gov Delivery, Mailchimp, Hootsuite, Sprout, CMS), customer service techniques, supervisory techniques where applicable.

Ability to: Make sound analyses and evaluations, write and edit clear content across multiple platforms, apply sound judgment, use data and analytics, collaborate effectively, provide customer service, coordinate projects, meet deadlines, work irregular hours, and supervise or provide lead direction to staff where applicable.

Other Requirements: California Class “C” driver’s license is highly desirable.

Incumbents sit, speak clearly, hear normal voice conversation, see small details, use a 10‑key or calculator, and work on a personal computer.

Open office environment.

Online applications can be submitted by visiting (Use the "Apply for this Job" box below). Questions regarding this position may be sent via email to ggjobs. City Hall is open Monday through Thursday, 7:30 a.m. – 5:30 p.m., and every other Friday, 7:30 a.m. – 5:00 p.m.

The Final date to receive applications is Friday, January 16, 2026 at 5:00 p.m. PST.

Online application packets must include:

• A completed online application
• A completed supplemental…