Project Coordinator

Company description

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature.

Which means we’re untethered from any specific medium or method—we go where ideas will work best.

We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3

Share, and the Publicis Commerce Exchange.

This is a hybrid position requiring 3 days per week on site in Earth City, MO.

Primarily responsible for leading the overall service effort and day-to-day management of assigned low to mid-profile accounts. Oversees and assures quality control on all phases of production. Monitors job progress to ensure the meeting of clients’ expectations and goals. Reports to an Account Director or Sr. Account Director.

• Implementation of assigned objectives/strategies or of overall client program
• Work closely with Senior team members to determine client recommendations and solutions
• Provide in-depth follow-up, including checks mail reports, participation in production meeting to ensure job is on schedule, going one step further if job is mailing at night or on the week-end to confirm on-time delivery
• Check (pre-flight) art files before sending to printer, compare quote to artwork, check for web gap, missing fonts, postal regulations, mailability
• Create quotes and jobs in application software at varying levels of complexity
• Review hourly samples and printing proofs for accuracy
• Create production schedule for client review
• Develop mailing instructions for moderate program
• Independently review laser samples and printing proofs for accuracy
• Develop specs for quotes with varying degrees of complexity and supervision
• Create and coordinate production timeline with internal operations and vendors
• Attend press approvals
• Uses good judgment in all assigned client communications
• Assist with client and preproduction meetings
• Create invoice and billing documentation
• Oversee the implementation of accounts
• Write complex detailed data processing instructions, review data processing work for accuracy
• Assume responsibility for successfully executing assigned client specific projects/tasks based on direction from manager/director
• Other duties as assigned

• 1-3 + years relevant experience in Account Service and/or Direct Marketing industry preferred
• Knowledge of laser print, data processing, letter shop and postal regulations
• Strong interpersonal, written, verbal communication and presentation skills
• Strong listening, interpretation and dictation skills
• Strong Microsoft Office applications (MS Word, Excel)
• Ability to work effectively in a cross functional dynamic team environment
• Ability to maintain positive, professional demeanor at all times
• Ability to meet deadlines while balancing multiple priorities
• Attention to detail, proofreading, problem prevention, identification and solution
• Ability to monitor and review work completed by others
• Ability to travel as required
• Ability to exercise good judgment and discern when to elevate potential problems
• Work involves frequent sitting, standing, light lifting (up to 25 lbs)

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for…