Store Manager - Supercenter

Position Summary

Develops, communicates, and leverages a strategic vision aligned with company market and local plans and tactics to direct the management team and hourly associates in facility operations, merchandising, and company direction. Provides supervision and development opportunities for management and hourly associates in a facility that may present issues such as high turnover, significant engagement issues, inexperienced associates, and recruiting challenges in an experienced highly competitive market requiring ongoing and proactive recruitment, hiring, training, mentoring, succession planning, duty assignment, performance evaluation, recognition and belonging mindset across multiple levels of the organization.

Upholds the company’s Open Door Policy in a dynamic multifaceted environment by meeting with associates and listening to concerns, researching issues, leveraging necessary resources for complex time‑sensitive requests, reviewing company policies and procedures, teaching and driving consistency in responsiveness and resolution across managerial levels, and providing resolution for associates, including proactively seeking out associate comments and concerns by meeting with associates in their work areas.

Ensures compliance with company policies and procedures by anticipating and proactively responding to challenging compliance issues and navigating an environment with high levels of necessary controls. Developing and maintaining relationships with federal, state, and local officials, holding hourly associates and managers accountable, analyzing and interpreting reports, implementing and monitoring asset protection and safety controls, maintaining quality assurance standards, overseeing safety and operational reviews, developing and implementing action plans to correct deficiencies, and providing direction and guidance on executing company programs and strategic initiatives.

Initiates, directs, and participates in community outreach programs in a high visibility, potentially high‑profile, dynamic environment with the possibility of significant media attention, requiring ongoing engagement and a high interface with the community and corporate by encouraging and supporting associates and managers in serving as good members of the community, establishing and maintaining relationships with key individuals or groups in the community and media as the representative for the company, presenting the company’s perspective to various external organizations, following media guidelines, navigating organizational resources and barriers, autonomously and effectively responding to challenging media requests, and championing company‑sponsored programs, events, and sustainability efforts to associates, customers, and the local community in order to emphasize the facility as part of the community.

Drives the financial performance of the facility by ensuring that sales and profit goals are achieved, maintaining a strategic holistic and analytical business perspective, anticipating and accounting for key performance indicators, executing process improvements and productivity tools, leading the management team in controlling expenses to ensure they are indexed to sales, interfacing with market teams to drive margins and increase sales, developing and implementing plans to correct any deficiencies in financial performance, overseeing the creation of budgets, and leading the analysis of economic trends and community needs for budget forecasting.

Models enforcement and provides direction and guidance to hourly associates and managers within a challenging labor environment, ensuring customer needs, complaints, and issues are successfully resolved within company guidelines and standards. Drives sales in the facility by accounting for multiple dynamic indicators for example external environment, merchandising, customer and associate base, replenishment, sales windows, ensuring effective merchandise presentation including accurate and competitive pricing, proper signage, in-stock and inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs.

Ensures the…