Litigation Docket Manager

Husch Blackwell LLP is a full-service litigation and business law firm with multiple locations across the United States, serving clients with domestic and international operations. At Husch Blackwell we believe that diverse, equitable and inclusive teams lead to better outcomes. Husch Blackwell is committed to retaining, recruiting, developing, and promoting talented lawyers and business professionals with diverse backgrounds and experiences. We foster an engaged, diverse, and inclusive team culture of accountability and purpose that makes our Firm and our communities better.

Our firm is committed to attracting and retaining professionals who value each other and the service we provide by embracing Teamwork, Collaboration, Client Service, and Innovation. If you are a motivated professional looking for a long-term fit where you can grow in a role, and will be valued and empowered, then we invite you to apply to our Litigation Docket Manager position.

This position may be filled remotely, or in any of our locations.

• Participates in recruiting docketing staff and evaluating the performance of Litigation Docket Specialists.
• Develops, streamlines, and implements docketing process improvement strategies using data-driven analysis, documented workflows, and best practices to promote consistency and scalability.
• Provides day-to-day supervision of and guidance to Litigation Docket Specialists, including regular mentoring, feedback, and goal setting.
• Guides the implementation of Central Docketing procedures for the Litigation docketing functions, ensuring adoption through training, communication, and ongoing reinforcement.
• Responsible for ensuring that Litigation Docket Specialists have access to training and tools necessary to ensure accuracy of docketed data, and for assessing the effectiveness of such training through quality and performance metrics.
• Analyzes training needs and provides recommendations to the Director concerning ongoing department training initiatives, including curriculum development, onboarding enhancements and targeted skill-building.
• Communicates and coordinates with the Director and the IT group on maintenance and updates to the Litigation docketing database.
• Performs audits of data in the docketing database, including comparing data, clearing orphan records, identifying discrepancies, monitoring any special features included in the software, and developing and maintaining standard and special reports.
• Responsible for tracking trends, identifying issues, investigating root causes, and recommending corrective actions.
• With Director, develops, monitors, and reports on key performance indicators (KPIs) related to accuracy, timeliness, workload distribution, and service quality for the Litigation docketing team.
• Works directly with lateral hires to review firm docketing procedures, including post-integration review.
• Onboard incoming portfolios/files into the firm’s docketing database.
• Other duties as required.

• Bachelor’s degree with major coursework in related field preferred or commensurate professional and educational experience
• A minimum of 5 years of people‑management experience required, preferably in a professional services environment
• Litigation experience required
• Strong computer skills including proficiency in Microsoft Office Suite (e.g. PowerPoint, Teams, Outlook)
• Familiarity with Litigation docketing software applications (e.g. Compu Law Vision, eDockets, Pro Law, Court Alert, Milana), including reporting and audit functionality.
• Ability to adapt to change, and balance competing demands in a fast‑paced environment while effectively leading others through change.
• Ability to coach others in client service excellence.
• Ability to establish standards that ensure consistent quality across the team.
• Experience leading a team and providing coaching, accountability, and continuous feedback.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities, or requirements. The Firm will provide reasonable accommodations as necessary to…