Change Manager, Management

Staff Change Manager at Sony Interactive Entertainment

We are looking for a Staff Change Manager to join the Technical Program Governance team, responsible for facilitating integration of complex technical changes and ensuring organizational readiness, cultural alignment, and adoption.

Play Station is a global leader in entertainment, offering products such as Play Station®5, Play Station®4, Play Station®VR, Play Station®Plus, and acclaimed Play Station Studio titles. We strive for an inclusive environment that empowers employees and embraces diversity.

The Staff Change Manager serves as a reliable ally, ensuring smooth integration of extensive technical changes and maintaining organizational readiness, cultural congruence, and lasting acceptance for projects like portfolio management, architecture oversight, and significant system advancements. We seek candidates with strong skills in change management, emotional intelligence, and organizational literacy.

• Demonstrated ability to lead multiple large-scale, cross‑functional change programs simultaneously and independently.
• Skilled communicator with a history of outstanding collaboration with executives and ensuring alignment.
• Strong organizational competence and ability to navigate complex business environments.
• Extensive knowledge of change‑management methodologies and ability to customize strategies for a worldwide scope.
• Proficiency in evaluating change impact, minimizing risk, modifying strategy through data, and presenting compelling reports to senior leaders.
• Culturally intelligent and highly collaborative in cross‑regional teams.
• Competence in broadening organizational change proficiency, including framework and toolkit development.
• Supports and assists others in developing change strategies, achieving outcomes consistently within a global, matrixed environment.
• Strategic problem solver who identifies opportunities for expanded influence and impact within the change domain, capable of developing both strategies and tactics to drive initiatives forward.

• Change Management certification (e.g., Prosci, ACMP, CCMP).
• Experience advising executive leaders during business transformation.
• Background in digital transformation, particularly in entertainment, tech or gaming industries.

• Lead multiple simultaneous enterprise‑level change initiatives across technical domains.
• Promote adoption by anticipating and addressing resistance, building trust, and engaging collaborators at all levels.
• Translate complex technical and governance concepts into accessible narratives that resonate with business and cultural needs.
• Deliver consistent and compelling reports to management regarding risks, adoption progress, and outcomes.

• Develop and advance the change strategy for Technical Program Governance, aligning it with enterprise priorities and long‑term transformation roadmaps.
• Partner with executives and senior leaders to influence strategy and embed change management within governance and decision‑making.
• Serve as a bridge between technical subject matter experts and the broader business, ensuring clarity, alignment, and cultural adoption.
• Advocate for organizational change maturity, integrating both structural and cultural dimensions of transformation.

• Develop and refine change frameworks, playbooks and toolkits that scale across technical programs and governance processes.
• Coach leaders and project teams on navigating resistance, fostering alignment, and applying change‑management guidelines.
• Facilitate high‑impact workshops, forums, and training sessions to strengthen organizational change literacy.
• Build resilience and agility across the organization by fostering a culture open to transformation.

• Define, capture, analyze and review metrics regularly across multiple change programs for future planning and interventions.
• Demonstrate implementation and use of change frameworks and toolkits within designated projects.
• Collaborate on…