Branch Manager; Dexter

Overview

Thank you for your interest in a career ions believes associates deserve more than just a job. We offer performance-driven individuals a place to build a career with opportunities to grow. If you are results-focused, dedicated to quality, integrity, and succeed through drive, Regions may be your employer of choice.

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At Regions, the Branch Manager is responsible for maintaining an engaged, operationally sound, high-performing team dedicated to improving the financial wellness of customers. The role acts as a player and coach, oversees branch operations, directly manages associate performance, and provides guidance to help associates meet customer needs and goals. Branch Managers are expected to drive branch performance through strong individual sales as well as ensuring the team meets and exceeds branch sales, quality, and service goals while maintaining operational efficiency and compliance.

• Leads a small team of branch associates contributing to new revenue by identifying customer needs and guiding Regions solutions
• Conducts outside sales efforts to generate new business clients while maintaining and expanding existing consumer and business banking relationships
• Educates associates, customers, and surrounding communities about best practices for financial wellness and Regions digital solutions
• Coaches and develops branch associates through execution of iConnect (Regions’ Sales, Service and Coaching process) with guidance from mentors and senior managers
• Provides consistent coaching to strengthen product knowledge and identify customer needs
• Educates and advises customers on Regions Consumer and Business products and services, including loans, deposits, annuities, and life insurance
• Ensures a consistent optimal customer experience, including handling transactional needs as needed
• Resolves escalated customer and associate issues in partnership with senior leadership and Human Resources
• Manages recruiting and selection for the assigned branch
• Maintains relationships with Line of Business partners and refers customers to internal experts when complex financial goals arise
• Follows bank policies, procedures, and regulatory requirements, and ensures branch operations manage risks and adhere to controls

• High School Diploma or GED
• Two (2) years of Financial Services, sales, or sales management experience
• Expected to obtain an active Life Insurance License within the first twelve (12) months and maintain continuing education for licensing requirements
• Ability to work on Saturdays as needed

• College degree
• Life Insurance License
• Supervisory experience within the Financial Services industry
• Five (5) years of banking and/or lending experience
• Five (5) years of relationship-based client consultation experience

• Ability to demonstrate mastery of key advice, guidance, and education concepts
• Ability to handle multiple priorities effectively
• Ability to provide effective feedback and guidance
• Excellent communication and customer service skills
• Excellent leadership and problem-solving skills

Full time

Pay ranges are job-specific and provided as a point-of-market reference for compensation decisions. Pay varies with experience, skills, knowledge, contribution, location, and performance. The target information below is based on the Metropolitan Statistical Area Market Range for the position.

• Minimum Job Range Target: $54,815.31 USD
• Median: $71,604.00 USD

This role is eligible to participate in a commission incentive plan. Incentives may be earned based on…