Director of Property Management

Our client is a privately held commercial real estate development firm headquartered in Orange County, California, with a primary focus on the development, redevelopment, and repositioning of commercial real estate assets across the Western United States. The firm’s portfolio is primarily composed of state-of-the-art industrial properties, along with experiential and grocery-anchored retail assets, representing approximately 1.4 million square feet of developed and repositioned assets under management as well as 870,000 square feet of additional pipeline developments throughout Western U.S. markets.

The firm operates as a vertically integrated developer, managing projects across the full lifecycle—from site acquisition and entitlement through design, construction oversight, leasing, and ongoing asset management. Our client is also an active acquiror of core, core plus and value-add assets. The firm maintains a disciplined investment approach centered on capital efficiency, and risk mitigation. The firm partners closely with its family-office capital provider, institutional lenders, business partners, and third-party consultants to execute projects under conservative leverage structures and clearly defined return and covenant parameters.

Reporting directly to the Senior Vice President of Investment Management, the Director of Property Management is responsible for providing leadership and oversight for the day-to-day operations of a portfolio of industrial, retail, and office properties. This role is accountable for the consistent execution of property management standards across the portfolio, including operational performance, tenant satisfaction, financial outcomes, risk management, and regulatory compliance.

This position requires a hands-on, detail-oriented operator with a strong understanding of the operational nuances of commercial real estate asset classes to mostly include industrial and retail, including building systems, tenant use profiles, safety requirements, and service delivery expectations. The Director is expected to demonstrate a high degree of ownership, proactively identifying issues, driving solutions, and maintaining operational continuity across a growing and geographically diverse portfolio.

The Director of Property Management works in close partnership with executive leadership and cross-functional teams—including asset management, development, leasing, and external service providers—to protect and enhance asset value throughout the full lifecycle of ownership. This role emphasizes collaboration and coordination while maintaining disciplined execution of budgets, contracts, and policies, alongside responsiveness to tenant needs and evolving market conditions, ensuring properties operate efficiently, safely, and in alignment with the firm’s long-term investment objectives.

• Provide direct, hands-on oversight of day-to-day property operations across the commercial portfolio, maintaining close physical and operational proximity to assets and tenants to ensure high service levels, rapid issue resolution, and consistent execution of company standards.
• Serve as the primary tenant-facing operational leader, building and sustaining strong relationships with tenants through regular communication, site presence, and proactive responsiveness, with a focus on retention, satisfaction, and long-term occupancy stability.
• Maintain a detailed working knowledge of lease documents, including operating expense provisions, NNN structures, CAM recoveries, repair obligations, insurance requirements, and default remedies; ensure leases are administered accurately and consistently across the portfolio.
• Lead rent collection and accounts receivable oversight, working proactively with tenants and internal accounting teams to minimize delinquencies, resolve discrepancies, and enforce lease terms as necessary.
• In partnership with asset management and accounting, prepare and manage annual operating budgets, forecasts, and financial reporting, including CAM and NNN reconciliations; deliver quarterly variance analysis and clear explanations of performance drivers.
• Oversee and…