Administrative Services Manager Iii​/Emergency Appointments Homelessness

overview

type of recruitment: open competitive - emergency

filing dates: september 19, 2024 at 9:00 a.m. (pacific time)

exam number: b1004a-ea

this announcement is a re-bulletin to reopen the filing period. The los angeles county board of supervisors recently declared a local state of emergency for homelessness, and the county is expanding its response. We are seeking qualified individuals to help address housing, mental health, and substance use issues. This opportunity may directly benefit the population of la county. The department of mental health is seeking qualified candidates to fill emergency administrative services manager iii vacancies related to the homelessness crisis.

under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent county employment. Before the end of the initial work period, your performance will be assessed (weighted 100%). Those who pass the assessment may be considered for permanent appointment.

essential duties:

• plans, organizes, controls, integrates and evaluates the work of the assigned section; with subordinate supervisors and staff, develops, implements and monitors work plans to achieve goals and objectives; contributes to development of the division budget.
• manages, supervises and oversees the development, implementation and evaluation of plans, programs, policies, work processes, systems and procedures to achieve annual goals, objectives and standards; identifies and works with supervisors and staff to research and act on opportunities to improve or maximize section performance, efficiency and effectiveness; develops performance metrics and evaluates section performance.
• manages section staff by establishing performance requirements and personal development targets; regularly evaluates performance and provides training, coaching and mentoring for performance improvement; recommends performance recognition when warranted; interviews and selects new staff; initiates and recommends disciplinary action in accordance with civil service rules and county policies (subject to concurrence of higher level management).
• prepares and/or directs the preparation of, and reviews, a variety of documents such as board letters and memos, as well as reports and business correspondence to executive management and the chief executive office or other centralized department, or external regulatory agencies, often of a highly sensitive nature requiring the exercise of organizational acumen; uses appropriate software programs to create materials in a variety of formats for audiences including governing boards, executive management, the chief information office, county counsel, departmental personnel, and members of the public.
• directs and oversees highly complex and sensitive research assignments requiring a substantial depth of analysis; defines study parameters and objectives, and develops statistical and information-gathering processes to ensure data quality for analysis and decision making.
• interacts with individuals from a variety of organizations to represent the department on sensitive, contentious and confidential issues; makes presentations, provides advice, resolves conflicts, mediates disputes, and negotiates agreements; coordinates activities to ensure programs are implemented.
• actively participates in the development of options, programs, services and positions that balance stakeholder interests; provides technical review on program and policy development designed to address problems and improve operations.
• oversees auditing activities and ongoing evaluation of processes and programs to ensure effectiveness, efficiencies and compliance; addresses emerging issues to develop timely responses.
• performs administrative duties such as filing, formatting documents, and processing and routing documents in accordance with laws and departmental policies to ensure compliance.

example of duties: the duties listed below are illustrations and omissions do not exclude them if work is similar or related to this class.

human resources:

• directs administrative professional and technical staff in a central human resources office and/or area providing services including classification, recruitment, selection, discipline, policy, occupational health and safety, and payroll services.
• directs and oversees test validation studies and other complex research assignments requiring analysis such as job analysis and adverse impact analysis.
• represents the department on examination appeals, classification studies, investigations, advocacy and other sensitive issues.
• prepares and/or directs corrective action plans and department-wide reports including disciplinary action, leave, risk management, litigation, return-to-work, and mandatory training reports.

contracts:

• supervises contracting staff providing contract development and administration services; plans, assigns, reviews and evaluates work of contract analysts;…