Career Advisor​/Workforce Case Manager

Career TEAM is a leading workforce development organization on a mission to transform lives. We blend cutting-edge technology with compassionate, high-touch services to drive real, measurable outcomes in the lives of job seekers across the country. At Career TEAM, we’re solving today’s unemployment challenges with smart software, world-class trainers, dedicated case managers, dynamic job developers, and innovative partners. If you're passionate about making a difference and believe in the power of technology to transform lives, you’ll feel right at home here.

Career TEAM is looking to hire an Adult and Dislocated Career Advisor/ Workforce Case Manager who will perform professional work providing career counseling, intensive case management, and follow-up services. Work is performed under the supervision of the Project Director. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

The Bilingual Career Advisor/ Workforce Case Manager will play an integral role in Career TEAM’s mission of accelerating the human condition!

• 401k with a generous employer match
• Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans
• Disability insurance
• Employer-sponsored life insurance policy
• Supplemental insurance

• Provide information and case management services to the community
• Complete intake and eligibility determination for the workforce program
• Assess jobseekers’ employment and training needs and abilities through interviewing, testing, and other methods
• Serve as a liaison between workforce development programs and community partners
• Enter data into and otherwise use and process clients through any participant information system as required, and any other database as required by the One-Stop system
• Guide job seekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
• Counsel clients on available job opportunities, training programs, and other services
• Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities
• Conduct orientation sessions, workshops, job clubs, and other group presentations for clients
• Follow all policies, procedures, and regulations related to eligibility documentation; ensure that case files have originals and/or copies of eligibility documentation
• Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
• Develop a comprehensive Individual Employment Plan (IEP) for all customers. Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts
• Meet and/or exceed program benchmarks. Participate in all staff-related events as required including but not limited to training, staff meetings, and individual supervision
• Complete all required reports.

• Bachelor’s degree or higher or an equivalent combination of education and experience 5+ years of experience in operations
• Bilingual or multilingual preferred
• Strong communication skills and knowledge about community resources
• Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
• Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
• Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
• Ability to serve as a role model to customers and motivate them towards achieving goals
• Ability to meet and/or exceed set goals and objectives
• Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
• Knowledgeable about the WIOA program and other workforce program requirements
• A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a…