Communications Engineering and Technical Services Manager

Communications Engineering and Technical Services Manager

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Under general direction, plan, organize, manage, and direct the Communications Engineering and Technical Services Division within the County Communications Department to ensure the availability, reliability, and effectiveness of the County’s public safety communications systems and supporting infrastructure.

• Manages and directs the engineering and technical service functions of the division.
• Develops and implements policies and procedures for the division.
• Manages hiring, training, and evaluating assigned staff.
• Oversees procurement of communications equipment, including identifying type of equipment required, writing specifications, identifying vendors, evaluating bids, recommending awards, and coordinating equipment delivery.
• Coordinates training activities for engineering and technical services staff.
• Participates in administrative review and coordination of professional supervisory staff, making specific work assignments to subordinates within the division.
• Reviews and approves requisitions for the purchase of major items and contracts for services.
• Assists in coordinating communications activities with other county departments and contracting agencies.
• Represents the department in discussions with other offices and agencies concerning administrative, business, and program specific services.
• Reviews and prepares responses to correspondence.
• Conducts public presentations related to department services and use of technology.
• Prepares, negotiates, implements, and administers contracts and/or MOUs for services.
• Responsible for the Communications Engineering and Technical Services Division budgetary and fiscal control programs, and for the preparation and administration of the Division’s operating budget.
• Prepares comprehensive reports.
• May be assigned as a Disaster Service Worker (DSW), as required.
• Performs other related duties, as required.

Sufficient education, training, and experience to demonstrate the ability to perform the above tasks, plus the possession and direct application of the following knowledge and abilities:

Training and Experience

Note:

The required knowledge and abilities are attained through training and experience equivalent to a Bachelor’s Degree. Relevant analytical, administrative, lead, supervisory, or management experience that includes interpreting rules and regulations, gathering data, and formulating recommendations, and report writing can substitute for education on a year-for-year basis, and Five (5) years of full-time experience in communications systems, which must include at least two (2) years of full-time supervisory experience in communications systems.

• Attain one of the following certifications within one year of appointment and maintain it for the duration of employment:
  General Radio Telephone Operator License (GROL) issued by the FCC, Electronics Technician Association (ETA), International Society of Certified Electronic Technicians (ISCET), National Association of Radio and Telecommunications Engineers (NARTE), National Institute for Certification in Engineering Technologies (NICET), National Association of Business and Educational Radio (NABER), Society of Broadcast Engineers (SBE), Associated Public Safety Communications Officer (APCO).
• Must pass a background check.
• Possession of a valid California driver’s license prior to appointment, and the ability to qualify for and maintain a County driver authorization.
• As a condition of employment, all County of Santa Clara employees are designated Disaster Service Workers (DSWs); a DSW is required to complete all assigned DSW-related training and to return to work as ordered in an emergency.

• Principles, practices, terminology and trends in communications engineering and administration.
• Principles, practices and techniques of modern public and business administration, including organization, personnel management, and budgetary preparation and control.
• Practices and methods of planning,…