Dispatcher-Clerk, Caltrans

DISPATCHER-CLERK, CALTRANS Job Description and Duties

Under general supervision of a Dispatcher-Clerk Supervisor, the incumbent receives functional supervision after a period of training and job assimilation; supervision is not subject to continuous and direct control. Will use 40+ channel radio, answer telephones, operate word processing equipment, maintain records, and enter data onto various spreadsheets and reports. Incumbent should have general geographical knowledge of the area. The incumbent must possess a valid 40 wpm typing certificate.

As a dispatcher-clerk you are required to pass a Department of Justice background check and a drug screening test prior to appointment. The District Communications Center (DCC) is responsible for dispatching for the entire nine Bay Area counties and parts of three other counties that border our District. The nine Bay Area counties are:
Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties. The DCC also handles some areas in Sacramento, San Joaquin and Lake Counties.

Eligibility for hire may be determined by your score on the Dispatcher-Clerk, Caltrans exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. To apply for the exam, please  and search by typing in the classification title.

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You will find additional information about the job in the Duty Statement.

Position located at 111 Grand Ave., Oakland, Alameda County. Working in an office with fluctuating temperatures and lighting. Working irregular hours, including night shifts, weekends, and holiday is required. Noisy environment includes continuous ringing of telephones, computer printers, radio traffic and verbal relay of information that occurs simultaneously.

You will find the Minimum Requirements in the Class Specification.

• DISPATCHER-CLERK, CALTRANS

• A typing certificate certifying 40 net words per minute is required.
• Must pass a DOJ background Check via LIVESCAN and a drug screen prior to final job offer.

The position(s) require(s) the ability to type at a minimum speed as designated on the Class Specifications. You must obtain a valid typing certificate, confirming your ability to meet the minimum typing speed, prior to being hired. Additional information regarding acceptable typing tests is available at Cal Careers Typing Requirements. Candidates selected for this position must successfully pass a Department of Justice background check and the incumbent is also required to sign CHP Form 101A annually.