Franchise Business Consultant

Franchise Business Consultant – QSR Operations

Location: Field-Based (Travel up to 80%)

Reports to: Director of Operations

Be the Force Behind Franchise Success

If you’re a multi‑unit QSR leader who thrives on building relationships, driving operational excellence, and turning good restaurants into great ones, this is your stage. As a Franchise Business Consultant (FBC), you’ll be the trusted partner to franchise owners, guiding them to meet and exceed brand standards while maximizing profitability across a diverse portfolio of locations.

• Champion Brand Standards – Ensure every location delivers on our promise of cleanliness, hospitality, product quality, and speed of service.
• Coach for Performance – Identify operational gaps, create tailored action plans, and recognize strengths as much as weaknesses.
• Drive Profitability – Analyze P&Ls, uncover cost‑control opportunities, and help franchisees grow sales.
• Lead New Openings – Coordinate launches and ensure operational readiness from day one.
• Solve Problems Fast – Manage urgent and non‑urgent repair requests, including hands‑on inspections (yes, sometimes that means climbing a ladder to check an AC unit).
• Influence Without Auditing – Build trust with franchisees while holding them accountable to the systems that drive success.
• Document & Deliver – Log visits in operational systems, maintain timely communication, and ensure follow‑through on every commitment.

You’ll be the frontline brand protector for a large, multi‑unit footprint, ensuring every guest experience reflects our values. You’ll also be a profitability driver
, helping franchisees make smart, data‑backed decisions. And you’ll be a change agent
, ensuring new programs and best practices stick at the store level.

We want a confident, empathetic, and resilient leader who can take pushback, stand firm on standards, and still maintain strong relationships. You’ll need to be as comfortable discussing financial metrics as you are climbing onto a rooftop for an inspection.

• 3+ years of multi‑unit QSR or restaurant management experience
• Proven P&L accountability and track record of meeting operational goals
• Strong analytical, coaching, and communication skills
• Ability to travel up to 75‑80% of the time
• Physical capability to perform inspections (lifting up to 50 lbs, climbing ladders, rooftop access)
• Valid driver’s license and acceptable DMV record

• Experience influencing franchisees or independent operators
• A balance of diplomacy and accountability — you can inspire change without alienating stakeholders
• Hands‑on operational knowledge — you’ve been in the trenches and understand the pace of QSR
• Multi‑brand oversight experience

You’ll have the autonomy to make an impact and the support of a leadership team that values results, relationships, and doing things the right way. You’ll work with a passionate franchise community and a company that believes in investing in its people
.

Apply now and bring your operational expertise, business acumen, and leadership skills to a role where you can truly make a difference.

Mid‑Senior level

Full‑time

Consulting

Restaurants and Food and Beverage Retail

• Medical insurance
• Vision insurance
• 401(k)