Maintenance Supervisor

POSITION SUMMARY: The Maintenance Supervisor is responsible for overseeing the day-to-day maintenance operations across a designated portfolio. This role manages work orders, supervises field staff, coordinates vendors, ensures quality control, and tracks budgets and administrative requirements. The Supervisor plays a key role in ensuring work is completed efficiently, safely, and to company standards while supporting technicians, clients and colleagues.

• Review incoming work orders and dispatch technicians and vendors accordingly
• Follow up with assigned staff/vendors to ensure timely and accurate completion
• Close work orders once all required steps are completed
• Manage the procurement of materials as necessary for projects.
• Monitor project budgets and costs to ensure adherence to financial constraints
• Review vacancy invoices and payment breakdowns
• Supervise and schedule a team of foreman and maintenance technicians
• Coach staff, perform evaluations and implement corrective action and discipline when necessary
• Approve payroll for direct reports
• Implement quality control measures for projects as needed
• Regularly communicate with clients, tenants, and colleagues through various channels (text, phone, email)
• Complete and maintain daily project tracking systems, such as work schedule, vacancy log, project tracker, etc.
• Troubleshoot and solve problems as they arise
• Utilize software tools such as Appfolio, Quickbooks and QB Time for documentation and tracking
• Other duties as assigned by management

• Project Management: A minimum of 4 years of hands-on experience in the maintenance and construction field, specifically in managing projects from inception to completion.
• Team Leadership: At least 3 years of experience in a leadership role, demonstrating the ability to effectively lead and manage a team of 10 or more staff members, with a focus on supervision, scheduling, and performance evaluation.
• Tech‑Savviness: Proficiency in using computers and relevant software tools to efficiently carry out job responsibilities.
• Bilingual Proficiency
  :
  Fluent in both English and Spanish, as bilingual proficiency is a crucial requirement for effective communication with clients and team members.
• Property Management Experience (Preferred): Preference will be given to candidates with experience in property management, demonstrating an understanding of property budgets, maintenance coordination, and client interactions within the real estate industry.

• Construction Industry Knowledge: Possess a deep understanding of the construction industry, including familiarity with various trades, construction methods, and industry‑specific terminology. This competency involves staying updated on trends, materials, and best practices within the construction field, contributing to informed decision‑making and effective communication with construction professionals and stakeholders.
• Project Management: Demonstrated ability to plan, execute, and complete construction projects within specified timelines and budgets.
• Leadership and Team Management: Experience in effectively supervising and scheduling maintenance technicians, coordinators, and inspectors, with the ability to conduct performance evaluations and approve payroll.
• Client Communication and Customer Service: Strong interpersonal and communication skills to interact with direct reports, clients, tenants, and colleagues, providing timely updates, addressing concerns, and ensuring customer satisfaction.
• Problem Solving: Proven ability to identify and resolve issues promptly and efficiently, demonstrating a solution‑oriented mindset.
• Quality Control: A keen eye for quality assurance, ensuring that projects meet established standards and specifications.
• Procurement and Supply Chain Management: Skill in ordering materials as needed and managing the procurement process effectively.
• Technical Proficiency: Familiarity and competence in using relevant software tools such as Appfolio, Quickbooks and QB Time.
• Communication
  
  Skills:
  
  Strong written and verbal communication skills.
• Adherence to Regulations: Knowledge of relevant industry regulations and the ability to ensure compliance in construction and maintenance operations.
• Time Management: Effective prioritization and organization skills to manage multiple tasks and responsibilities efficiently.
• Adaptability: Ability to adapt to changing circumstances, new technologies, and evolving project requirements.
• Analytical Thinking: Capacity to analyze project data, sales numbers, and financial information to make informed decisions.