Maintenance Tech

Job Details

Job Location
:
Makai Club Resort - Princeville, HI 96722

Position Type
:
Full Time

Salary Range
: $26.00 - $28.00 Hourly

Job Shift
:
Varied

Under the direction of the Maintenance Supervisor, Manager, and/or Director, the Maintenance Tech I performs general maintenance, conducts routine inspections, and addresses equipment or structural issues within the resort facility. This entry‑level position demands a proactive and adaptable approach, emphasizing not only technical proficiency and sound judgment but also a paramount commitment to safety. By actively engaging in GPR safety programs and embracing industry‑standard safety practices, the Maintenance Tech I ensures the operational integrity of the property's facilities while prioritizing a secure and hazard‑free environment for both team members and guests.

• All associates are obligated to support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
• Perform routine preventative maintenance and repairs of the property, common areas, and guest rooms, focusing on basic electrical, plumbing, painting, appliance repair, and HVAC with little or no supervision.
• Undergo training and mentorship to enhance troubleshooting, diagnostic, and repair skills gradually.
• Seek guidance from experienced team members for more complex troubleshooting scenarios.
• Gain hands‑on experience in equipment upkeep and regular inspections.
• Inspect and maintain tools, work areas, work carts, equipment, or machines.
• Identify, locate, and operate all shut‑off valves for equipment, machines, or utility systems.
• Maintain maintenance inventory and requisition parts and supplies as needed.
• Perform general maintenance and cleaning of common areas, maintenance shop, trash removal, and snow removal if applicable.
• Utilize Computerized Maintenance Management System (CMMS) and other mobile apps to create and close work orders with appropriate data (labor hours, downtime, problem/cause/remedy, and parts used).
• Follow written and verbal instructions and complete documentation associated with work orders/guest requests.
• Communicate with resort guests to triage facilities issues, set service response expectations, and validate that work has been completed to quality control and guest expectations.
• Develop and maintain positive working relationships across all levels of the organization.
• Adhere to all OSHA and other regulatory agencies having jurisdiction on health and safety regulations.
• Understand and follow safe work practices in accordance with the OSHA/Resort Safety Programs and Emergency Response Manual.
• Participate in Safety Programs within the Resort through awareness in everyday job functions.
• Participate on the Resort Safety Committee and Emergency Response Team.
• Report injuries, illnesses, workplace hazards, issues with tools, equipment, machines, unsafe acts/unsafe conditions to the respective Supervisor/Manager and or Safety Committee.
• Adhere to the Lockout/Tagout program and procedures under the guidance of senior team members.

The ideal candidate for this role is a detail‑oriented and thorough professional, consistently providing exemplary customer service to guests, owners, management, and associates. Key qualifications include:

• At least one year of maintenance experience in the hospitality industry, building maintenance, or a related trade.

• Electrical Knowledge:
  • Change out electrical outlets, switches, light bulbs, and ballasts.
  • Operate a multimeter and/or voltage tester.
  • Conduct general troubleshooting of electrical circuits.
• Plumbing Knowledge:
  • Use a plunger and/or closet auger.
  • Operate a drain‑cleaning machine (aka Snake).
  • Install shower heads and faucets.
• Mechanical Knowledge:
  • General understanding of HVAC systems and sequence of operations.
  • Replace AC filters.
  • Install thermostats.
• General Repairs:
  • Conduct general furniture repairs (paint touch‑up, wood repair, etc.).
  • Perform minor drywall repairs (patches), carpet repairs, and vinyl flooring repairs.
  • Conduct painting tasks for…