Customer Service Representative

Overview

At Dorsey Insurance Agency, Ltd. we believe in investing in the future of our employees. We Believe in family orientated environment with success.

• Competitive salaries and benefits offerings
• Medical/dental/vision insurance and voluntary insurance options
• Company paid Life and Short-Term Disability Plans
• Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
• Great work/life balance because that’s important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential – Dorsey Insurance Agency, Ltd. is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through Dorsey Insurance Agency, Ltd. gives.

• Assist Commercial Lines Marketing Team and Producers with compiling and processing of insurance coverage application and renewal documents.
• Input and update new and existing client information within the Company’s systems for tracking and maintenance of internal client files.
• Coordinate with Marketing Team to obtain pre-underwriting information such as loss runs and prepare spreadsheets, quotes, cover letters, proposals, presentations, etc.
• Provide other necessary administrative support to Marketing Team and Producers as assigned.

• High school diploma or equivalent.
• Presently hold a valid Property and Casualty insurance license in compliance with Louisiana continuing education requirements, or willingness to obtain this license within three (3) months of date of hire.
• Experience in an administrative role in an office setting, preferably in an insurance company environment.
• Ability to prioritize time sensitive assignments from Marketing Team members and Producers in a fast-paced work environment.
• Advanced computer skills, including proficiencies in typing and use of Microsoft Office Suite products.
• Excellent verbal and written communication skills.
• Highly organized multi-tasker with critical attention to details.
• Willingness to take direction and adapt to dynamic processes and protocols with a cooperative attitude.
• Self-motivated and resourceful problem-solver who is able to work independently and as part of a team.

• High School Diploma or equivalent required. College degree preferred.
• Presently hold a valid Property and Casualty insurance license in compliance with Louisiana continuing education requirements, or willingness to obtain this license within three (3) months of date of hire.

Account Management & Service

Required Experience:

2-3 years of relevant experience

Required Travel:
No Travel Required

Required

Education:

High school or equivalent

Job Type: Full-time

• Disability insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Commercial Insurance: 2 years (Required)