Salesforce CRM Developer

Company Overview / Employee Value Proposition

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations.

The Group reported 2024 global revenues of €22.1 billion.

We are seeking a skilled Salesforce CRM Developer to join our team in Southeast Asia. The ideal candidate will have a strong background in Salesforce development and a passion for creating custom solutions that drive business success.

• Design, develop, and customize Salesforce CRM solutions to fulfill specific business requirements and enhance operational efficiency
• Collaborate with stakeholders to gather, analyze, and translate CRM project requirements into technical solutions
• Implement and maintain Salesforce applications through configuration, customization, and integration with external systems to ensure seamless workflows
• Ensure data integrity and security within the Salesforce platform by applying best practices and monitoring compliance
• Provide technical support and troubleshoot Salesforce applications to resolve issues promptly and minimize downtime
• Create and maintain comprehensive documentation for developed Salesforce solutions and related processes to support knowledge sharing and continuity
• Conduct user training sessions and deliver ongoing support to empower end-users and maximize platform adoption

• 5-7 years of experience in Salesforce development and administration
• Proficiency in Salesforce platform features, including Sales Cloud, Service Cloud, and Marketing Cloud
• Strong knowledge of Apex, Visualforce, and Lightning components for building custom Salesforce functionalities
• Experience with Salesforce APIs and integration tools to connect Salesforce with other enterprise systems
• Understanding of data modeling, data migration, and data quality best practices to maintain reliable CRM data

• Familiarity with Salesforce App Exchange and third-party applications to extend platform capabilities
• Salesforce certifications such as Salesforce Administrator, Salesforce Developer, or Salesforce Architect