Cyber Security & Network Manager

Key Responsibilities

• Take overall responsibility for the leadership and operational performance of Network and Cyber Security Services in Singapore, ensuring consistent service quality and reliability.

• Lead, guide, and develop engineering teams comprising local staff as well as outsourced or remote resources.

• Drive business planning activities, define service strategies, and shape long-term portfolio growth initiatives.

• Hold full accountability for financial performance, including P&L management, budgeting, pricing models, and profitability optimisation.

• Oversee the delivery and governance of network services spanning leased lines, IP-VPN/MPLS, L2
  
  VPN, Internet connectivity, and multi-carrier environments.

• Direct the architecture, implementation, and day-to-day operations of cyber security services such as EDR/MDR, SOC/SOCaaS, vulnerability management, and incident response.

• Support business development efforts by contributing to pre-sales engagements, solution design, and technical advisory for internal stakeholders.

• Serve as the senior escalation authority for major network disruptions, security breaches, high-risk system changes, and complex client scenarios.

• Partner with regional counterparts and headquarters to ensure alignment in standards, service offerings, and operational execution.

• Strengthen governance practices by enforcing SLAs and policies, maintaining proper documentation, and driving continuous improvement initiatives.

• Minimum 10 years of relevant experience within network services and IT infrastructure environments.

• Hands‑on experience in server and cloud environments, including implementation and troubleshooting (Linux, Nutanix).

• Proven track record of leading technical teams, including the management of outsourced and remote engineering resources.

• Strong technical competency in IP‑VPN/MPLS, L2/L3 networking, Internet services, and multi‑carrier network environments.

• Solid understanding of cyber security fundamentals, managed security service models, and incident response frameworks.

• Ability to step in as a senior technical expert during critical incident resolution and complex troubleshooting situations.

• Experience overseeing business planning activities, financial performance, cost management, and service profitability.

• Effective communication skills, with the ability to articulate technical concepts clearly to sales teams, management, and customers.

• Prior experience collaborating with regional stakeholders and global headquarters is highly advantageous.

• Business‑level proficiency in English (spoken and written).

• Japanese language capability is highly preferred to support communication with headquarters and Japanese‑speaking customers.

• If you are interested in applying for this role, please submit your resume through this portal or send a copy of your CV (Word document) to Jo

  EA Reg No. R1876585

  EA License No. 23S1593