Senior Field Solutions Engineer

At Miovision, we’re unlocking transportation networks that move you. Our vision and mission is to enable smart, fast, safe communities that simply flow, as we drive the Intelligent Mobility Revolution. Backed by the world’s most advanced traffic AI, Miovision’s innovations in traffic signal planning and operations are making it possible for cities to improve the transportation experience for drivers, cyclists and pedestrians.

Our values drive us. They’re at the core of everything we do. If they align with yours, proceed through the GREEN light!

All in to win: We're driven by a winning mindset, approaching every challenge with intensity, clarity, and speed.

One Miovision: We succeed as one team, uniting diverse talents, building on trust, and putting our shared mission before ego.

Be better every day: We're committed to continuous growth, staying curious, building mastery, and embracing challenges as learning opportunities.

Make it happen: We are proactive and results-driven, taking ownership, acting with urgency, and focusing on solutions that deliver real impact.

Earn the customer: We are deeply customer-centric, focused on earning our customers' partnership every day by delivering exceptional experiences that drive their success.

The Senior Field Solutions Engineer (Sr. FSE) serves as a high-impact technical strategist and industry expert dedicated to scaling software adoption and operational excellence. By cultivating deep-rooted technical relationships with agencies and partners across the South Western US and Mexico, you will act as the bridge between complex infrastructure challenges and our cutting-edge solution suite.

In this role, you aren’t just a vendor; you are an embedded consultant. You will integrate directly into the daily operations of key agencies to lead complex proof-of-concepts (POCs) and oversee strategic initiatives that maximize product utility. Your mission is to ensure that every deployment delivers measurable value, fostering the long-term network growth and software expansion essential to our market leadership.

Please note: Our ideal candidate is located in California.

• Targeted Departments
  • Support diverse agencies—including Traffic, Transit, Public Safety, and Mobility—to build a cohesive, integrated city architecture.
• Technical Consultancy & Sales Support
  • Technical Discovery:
    Audit existing customer ecosystems to identify technical gaps and create tailor made solution demonstrations.
  • Product Requirements:
    Document field requirements to drive product positioning and influence internal product design and feature prioritization.
• Solution Scoping & Design
  • Architectural Documentation:
    Lead the design and technical documentation, for solutions defined in the account plan.
  • Proactively identify and scope future integration opportunities with both proprietary products and 3rd-party systems.
  • Cross-Departmental:
    Establish frameworks for inter-departmental solutions and facilitate collaboration between internal city agencies.
• Pilots & Product Demonstrations
  • Value-Driven Demos:
    Design and manage application demonstrations that clearly highlight specific business value.
  • Proof of Value (POV):
    Oversee all pilot installations and manage the technical execution of proof-of-value evaluations.
• Product Approval & Specification Process
  • Territory Approvals:
    Collaborate with the APL (Approved Product List) team to secure necessary product certifications.
  • Standardization:
    Partner with customers and prospects to update their ITS specifications to incorporate company Master Specifications.
• Complex Issue Resolution & Customer Advocacy
  • Resolve complex technical issues that threaten purchase decisions, renewals, or customer retention.
  • Act as a dedicated advocate to ensure an effortless user experience during the resolution of technical challenges.
  • Bridge the gap between the customer and internal Product/Support teams to address operational issues and product deficiencies.
• Proof of Value Documentation
  • Success Advocacy:
    Build deep relationships within key accounts to cultivate product champions and advocates.
  • Accelerate the creation of case studies, references, and webinar content to…