Systems Engineer – Transaction; TXN/POS Vertical – Japanese Speaking
Listed on 2026-03-02
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IT/Tech
IT Support, Systems Engineer
Location: California
We are looking for a Systems Engineer
to support and debug production issues in our Transaction (TXN) / POS vertical
. This role sits within the Vertical Applications and Hardware Payments ecosystem, supporting in-store applications, payment devices, cashflow systems, and systemaccounts.
You will work closely with local APAC stakeholders, local carriers and cross-functional teams to troubleshoot POS, FSI, and transaction-related production issues. Strong Japanese communication skills (written & verbal)are mandatory.
This is a hands‑on production support + debugging role
(L1–L3),requiring solid technical depth and the ability to understand complex systemintegrations.
Key Responsibilities
Debug and resolve production issues
related to:
- POS systems
- Transaction (TXN) services
- FSI (Financial Services Integration)
- In-store vertical applications
- Hardware vertical (payment devices, cashflows, system accounts)
- Identify repetitive operational tasks
- Propose or build simple agents/tools to improve support efficiency
- Help integrate automation into daily operations
- 5+ years of experience as a Systems Engineer / Production Support Engineer / Application Support Engineer
Strong experience with:
- Java-based applications
- SQL
(querying production data, debugging transaction issues) - Splunk
or similar log analysis tools
Debugging APIs and distributed systems
- POS systems
- Payment devices
- Transaction processing platforms
- System integrations
Experience working in production environments
with incident response
Strong understanding of system dependencies and integrations
Japanese language proficiency (business to native level)– written & verbal
🌏Nice to Have- Experience in Payments, POS, Retail Tech, or FSI domains
- Familiarity with telecom integrations (e.g., device activation flows)
- Experience working with APAC stakeholders (especially Singapore & Japan)
- Prior exposure to automation (scripts, tools, bots for support workflows)
- Knowledge of observability tools (metrics, tracing, alerting)
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