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Director of Customer Experience - AI-Driven CX Leader
Job in
California, Moniteau County, Missouri, 65018, USA
Listed on 2026-03-01
Listing for:
Rainier Recruiting
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
AI Engineer
Job Description & How to Apply Below
A fast-growing marketplace company in Los Angeles seeks a Director of Customer Experience to lead support operations and implement an AI-first approach. The role involves scaling a CX team, designing automated workflows, and ensuring high service quality. Ideal candidates have 3-8 years of experience in high-growth environments, particularly with AI-driven systems and managing offshore teams. This position promises autonomy and a significant impact on customer satisfaction and operational efficiency.
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