Sr. Technical Delivery Manager; East Region

Senior Technical Delivery Manager

Join to apply for the Senior Technical Delivery Manager role at World Wide Technology.

World Wide Technology (WWT) is a global technology solutions provider dedicated to accelerating the digital transformation of organizations worldwide. With a culture of innovation, collaborative partnership, and a focus on delivering cutting‑edge technology solutions, WWT serves clients across more than 60 locations and partners with leading global vendors to enable rapid adoption of digital capabilities.

The Senior Technical Delivery Manager is the primary liaison between the customer and the WWT delivery team, responsible for developing, communicating, and overseeing complex solutions that meet customer business outcomes. In this role you will drive customer relationships, manage delivery risk, ensure contractual milestones, and collaborate closely with sales and multiple service lines to create long‑term, growth‑driven partnerships.

• Contract Management – develop and negotiate contracts; ensure all deliverables are met within the Statement of Work timelines.
• Customer Liaison – act as the main point of contact for senior executive leaders; drive quarterly business reviews and establish trusted advisor relationships.
• Team Liaison – coordinate between the delivery team and sales; remove roadblocks and keep engagement on track.
• Define/Ensure Customer Success – collaborate with the customer to set program success criteria and business outcomes; monitor progress and hold teams accountable.
• Risk Management – identify, mitigate, and track project risks; coordinate dependencies across multi‑team engagements.
• Project Delivery – oversee multiple engagements or work streams of large‑scale programs; drive continuous improvement and customer value.
• Consultative Technology Advisor – bring advisory value across WWT services, facilitating innovation and thought leadership.
• Business Development/Growth – collaborate with sales to identify partnership growth opportunities; drive pipeline through delivery success and strategic partnering.

• 5‑8+ years of Technology Consulting experience with leading firms.
• 7‑10+ years of business experience.
• Proven track record in strategic direction, customer and outcome‑focused solutions.
• Demonstrated ability to lead geographically dispersed teams.
• Experience working as a Client Partner on technology‑oriented projects and programs.
• Strong project management and SOW development skills.
• Experience in business case development, ROI analysis, and technology initiatives.
• Bachelor’s, Master’s, or MBA degree preferred.

Salary range: $150,000 – $190,000 annually, with variable incentive compensation based on performance. This is an estimate and may vary by location and experience.

• Health, Dental, and Vision coverage; onsite health centers; wellness programs.
• Competitive pay, profit‑sharing, 401(k) with company matching, life and disability insurance, tuition reimbursement.
• Paid time off: 20 days PTO, sick leave, 10 holidays, parental, military, bereavement leave.
• Additional perks: nursing mother benefits, employee discounts, pet insurance, voluntary legal support.

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our culture promotes innovation, collaboration, and respect for all team members, ensuring WWT remains a great place to work for all.

If you have any questions or concerns about this posting, please email