Network Operations Administrator

Position Description

Network Operation Administrator works under the direction of a Principal Network Systems Administrator (PNSA) Supervisor who manages and oversees all aspects of work for the Enterprise Network. The Network Operation Administrator job is to make sure that company networks align with business goals and objectives as well as the ability to problem solve and think critically. The Network Operation Administrator is responsible for overseeing an organization’s computer systems or database networks to ensure proper maintenance and security.

The Network Operation Administrator applies their information technology expertise to their employer’s computer systems. The Network Operation Administrator duties include working with other network professionals and IT staff to update cyber security measures, install hardware or software devices and troubleshoot problems. The Network Operation Administrator also works with company employees to identify network or computer system needs, overseeing the installation of new hardware or software and using employee feedback to isolate issues.

The Network Operation Administrator is responsible for maintaining computer networks and systems including software, mainframes, VPNs, routers and other physical hardware; installing and configuring network equipment to update or fix hardware or software issues; updating virus protection software to keep data and communications protected; monitoring computer systems to improve network performance for computer systems and networks; communicating networking issues to other employees and management, especially in training new users;

and fixing software and hardware configuration issues for users on-demand or from inspection of the systems. The Network Operation Administrator may also be responsible for creating instruction manuals for employees to navigate company networks.

• Customer service, decision making, flexibility, interpersonal skills, leadership, organizational awareness, problem solving, reasoning, team building, oral communication, speaking and writing; business process, project management, quality assurance, requirements analysis and risk management, configuration, data, and information management.
• Information technology architecture, information technology performance assessment, and technology awareness.
• Technology skill sets:
  Cisco ATA, Cisco ACI, Cisco APIC, Cisco Prime, Cisco VoIP Call Manager, CACTI, eCloud, Elastic Search, ITM, Open NMS, nGenius, McAfee; MVISION, Net Scout, SCOM; UTR;
  Struxure Ware, Secure Works WAF (WAN App FW) toolset, Wireshark, & Web CTRL.

• VMware Horizon
• Business intelligence software:
  Tableau, Business Object
• MS Visual Studio
• ITSM (information technology service management)
• ITIL Practitioner
• GIT
• Network Support
• Microsoft SQL Server
• SAS JMP Statistical Software
• Service Now
• Operating Systems Engineer
• Procedure Development
• Technology Project Manager
• Agile methodology
• Change Management
• Excellent Interpersonal Skills
• Strong Written/Verbal Communication Skills.
• Disaster Recovery Management
• Hardware and Software Performance management

This classification must have a minimum of five (5) years of broad knowledge of networking services and common networking protocols, have computer proficiency and understanding of various types of hardware, and increasingly responsible Information Technology skills to include Cisco competencies; must have a minimum of three (3) years of experience within the last four (4) in the capacity of a Network Systems Administrator or similar role;

must have a minimum of two (2) years of experience within the last four (4) years in a security monitoring role.

This classification requires the possession of a bachelor’s degree in an IT-related or Engineering field. Additional qualifying experience may be substituted for the required education on a year-for-year basis.

Please send your resume and any additional information to our recruitment team at