Senior Manager, UX Specialist; AI Product

Role Overview:
An expert User Experience (UX) specialist with multi-facet role to drive customer centric mindset for creating products & solutions for various business units and develop capabilities and skills of the Experience team.

As an Experience Design specialist for Deloitte’s DT-US Product Engineering team, you will be tasked with solving complex challenges through elegant, user-centered design solutions informed by a deep understanding of our users. You are a lean UX expert and will lead the creation of design strategy and vision, shaping big-picture workflow and product direction while also delivering high-quality visual and interaction design elements.

A highly experienced and versatile UX generalist with deep expertise in interaction design, you will feel equally at home leading design teams as you are designing user experiences from concept to launch. You have a deep understanding of a product-led approach and working in small, empowered product teams to design & deliver impactful experiences. You will apply behavioral metrics, user research findings, and other data-driven insights to design innovative product solutions that meet our users’ needs with exceptional experiences.

Join us in shaping the future of design!

• Connects the entire Product Engineering team with users through presentations of user research results and behavioral analytics.
• Provide guidance and direction for key UX core initiatives such as Design System development.
• Create strategic design deliverables such as strategy decks, customer journeys, visions of future experiences and evangelize these cross-product “blueprints” across teams.
• Actively engage in hands-on Experience craft modeling by deep participation in projects.
• Work with design, research, program management, and product leaders on process for product development.
• Play lead UX role across multiple products, guiding and mentoring multi-disciplinary UX team members.
• Collaborate with cross-functional empowered product teams, applying lean UX methods, and define success metrics and ensure alignment between UX outcomes and business goals. Connect design with business value for impact.
• Drive insight studies related to the discovery and understanding of unresolved interface problems and needs and lead design thinking workshops to create innovative, impactful, and valuable solutions.
• Measure and drive user experience KPIs, ensuring high standards of user-centered design and rapid iteration for stakeholder and user satisfaction.
• Act as a thought leader, driving innovation and removing roadblocks for experience teams to deliver groundbreaking solutions.
• Stay current with trends, best practices, and methodologies in areas of UX, information architecture, UI design, behavioral analytics, and user research.
• Drive programs that enhance user experience and brand consistency using modern intelligence (e.g., GenAI) to achieve business goals.
• Develop talent strategies, recruit, coach, and mentor multi-disciplinary Experience team, aligning with lean UX principles and business goals.

• Expert User Experience Leader and Practitioner with 8-15 years of leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics.
• Mast…