Epic Cupid Specialist

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Cupid Specialist you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long‑term, onsite client service delivery.

As a Project Delivery Specialist at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross‑functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.

Work the implementation team to plan and complete build, implement end‑to‑end Epic

Work command center shifts to investigate during go‑live, document, and resolve break‑fix tickets.

Conduct and document root cause analysis. Complete any assigned system maintenance.

Deeply experienced Epic analyst to work implementation, build and strong experience with SDLC for Epic.

Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management

Independently and collaboratively lead client engagement work streams focused on improvement, optimization, and transformation of processes including implementing leading practice workflows, addressing deficits in quality, and driving operational outcomes

Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You’ll work alongside talented professionals reimagining and re‑engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.

AI & Engineering leverages cutting‑edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission‑critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client’s unique requirements.

Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission‑critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.

• Current certification in Epic Care Cupid Analytics
• 5+ years of experience in Epic Care Cupid Analytics
• 5+ years of experience of Epic build and support
• Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
• Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve

Limited immigration sponsorship may be available

• Hospital or Clinic operations experience
• Additional Epic Certifications
• ITIL process knowledge
• Analytical/ Decision Making Responsibilities
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products
• Can operate independently or with minimum supervision
• Excellent Written and Communication Skills
• Ability to deliver technical demonstrations

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not…