Audio Visual Technician; On Call

Position Overview

AUDIO VISUAL TECHNICIAN – On‑call support for Pfizer, Chesterfield, MO (location: 875 Chesterfield Parkway West). Online applications only.

Schedule
:
On‑call; hours and days may vary. Further details upon interview.

Requirement
: 2‑3 years of audio‑visual technician experience.

Pay Range
: $25.00 – $40.00 per hour.

Internal Employee Referral Bonus available.

Ensures all audio‑visual requirements requested by clients are met, providing technical assistance for meetings and events, maintaining positive customer relationships, and ensuring timely responses to all inquiries.

• Review customer and meeting planner requests from the reservation system and provide equipment/assistance at the required time and place.
• Gather information from email and phone communications and distribute to the assigned contact.
• Provide problem escalation support and issue resolution; follow up on service challenges and collaborate with management on corrective action.
• Assist with technical setup for meetings and events.
• Follow SOPs for audio‑visual support, as directed by the AV Manager and Director of Technology and Operations.
• Conduct weekly preventative maintenance room sweeps and report sweep information through the database.
• Change data projectors, lamps, and cabling associated with integrated systems throughout the portfolio.
• Operate equipment for customers, ensuring comfort with its use, and provide assistance when customers are unsure of requirements.
• Educate staff and customers on the basics of all AV equipment in the facility.
• Maintain metrics for room equipment inventory and repairs/replacements in conference rooms.
• Communicate with co‑workers and service partners to ensure updated information is shared.
• Assist with conference room set‑ups, break downs, and other areas where assistance is needed.
• Keep the A/V storerooms organized and well managed.
• Perform other duties as assigned.

• Minimum of one year of experience supporting audio‑visual equipment for events.
• Proficient computer skills and knowledge of office technology/equipment.
• Excellent written and verbal communication skills.

• Retirement Plan
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits (including Critical Illness, Accident and Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Programs)
• Medical, Dental, Vision, Life Insurance, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
• Paid and/or unpaid time‑off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. We are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Applications are accepted on an ongoing basis until all openings are filled. If a position is filled, applicants may be considered for future opportunities and are always welcome to reapply.

The duties and responsibilities listed are not an exhaustive list of all essential functions of this position.”