Technician - Computer Support Technician; Site

Position: ITS Technician I - Computer Support Technician (Site Based)
Location: California

ITS Technician I - Computer Support Technician (Site Based) page is loaded## ITS Technician I - Computer Support Technician (Site Based) locations:
Mountain Ridge Middle School time type:
Full time posted on:
Posted Yesterday time left to apply:
End Date:
April 12, 2026 (30+ days left to apply) job requisition :
Req-## Please complete this application using your full legal name as it appears on your government issued forms of identification when you have time to go from start to finish. Application details cannot be saved along the way, and you must complete and submit the application in one sitting. If you leave your computer and return later, you may time out.
* REMINDER:
Current DCSD employees must apply through their district log-on, this application is for external candidates only!*##
** Job Posting

Title:

** ITS Technician I - Computer Support Technician (Site Based)##

Job Description:

Provides technical assistance in the use of District technology for school administrative, instructional and support staff.
ESSENTIAL ENVIRONMENTAL DEMANDS:  Mostly clean and comfortable    ESSENTIAL

PHYSICAL REQUIREMENTS:

● Occasional lifting five (5) to ten (10) pounds  
● Frequent sitting  
● Occasional bending, squatting, or standing## Position Specific Information (if Applicable):## Responsibilities:

Have an understanding of password systems, group access and user security: identity management, single sign-on, multi-factor authentication, etc.

Monitor, resolve and close electronic work request tickets

Performs other related duties as assigned or requested.

Evaluate, escalate and resolve computer hardware/software problems to determine cause of malfunctions, cost and feasibility of repair and prioritize work requests.

Use the District online ticketing system to create support cases, including all relevant fields and device information.

Maintain an up-to-date, Site-Based inventory of all devices using District device management systems.

Provide support to Site-Based staff relative to District standards, such as BYOD, device enrollment, user account creation, password resets, etc.

Participate in technical training and District CST meetings to maintain skill sets for position effectiveness.

Communicate site needs with the school technology team, plan installation of new hardware/software and upgrading existing technology, act as a liaison between the site and the IT department.

Work with ITS Regional Support Technicians to install specialized software on site equipment as well as evaluate any new hardware/software being considered for school use.

Research and consider new hardware/software requests for the site and escalate to the School Technology Team.##

Certifications:

Valid Colorado Driver's License - Colorado Dept of Transportation##

Education:

High School or Equivalent (Required)##

Skills:

Excellent verbal and written communication skills, including over-the-shoulder coaching., General Office Equipment, Verbal and written communication skills in English and a demonstrated ability to read and comprehend written/graphic and oral instructions. Excellent interpersonal relations and oral and written communication skills. Ability to adapt and be flexible. Be a team player with the ability to meet the diverse needs of the school community.

Basic computer and software skills. Is flexible. Has the ability to work cooperatively with supervisors and co-workers. Has the ability to perform responsibilities without the necessity of close supervision. Has the ability to communicate effectively with the school district community. Has the ability to meet attendance standards and work the hours necessary to perform the essential functions of the job.

Maintains a generally positive attitude. Observes all District policies and procedures.## Position Type:

Regular## Primary

Location:

Mountain Ridge Middle School## One Year Only (Yes or No):

No## Scheduled Hours Per Week:40## FTE:1.00## Approx Scheduled Days Per Year:205 Work Days* *(260 days indicates a year-round position.  Time off [or Off-Track Days] are then granted based on the position.  Any exceptions to the normal off-track time will be noted in the Additional Position Details section above, as…